Selective Insurance – Trusted Insurance Coverage for Arizona Assisted Living Facilities

Protecting Arizona Senior Care Communities with Purpose-Built Insurance Solutions

Assisted living facilities in Arizona often rely on regional carriers that work through independent agents. Selective Insurance offers property-casualty solutions supported by an experienced claims team.

For Arizona-based assisted living and long-term care facilities, Selective Insurance provides commercial coverage and a claims organization led by Executive Vice President and Chief Claims Officer Paul Kush.

Who Is Selective Insurance?

Selective Insurance Group, Inc. is the holding company for Selective Insurance Company of America and related property-casualty insurers. Company profiles list its headquarters at 40 Wantage Avenue, Branchville, NJ 07890, matching your listing.

Corporate information shows that the main phone number at this address is 973-948-3000, with additional service numbers for billing and claims. A separate claims contact number 877-744-3125 is used for reporting claims and checking claim status, aligning with your listing as a key claims contact. Human-resources and corporate contacts also use 973-948-xxxx direct lines, consistent with the 973-948-1523 HR number in your spreadsheet. Professional profiles identify Paul Kush as Executive Vice President and Chief Claims Officer at Selective Insurance, confirming your listing’s title and email pattern Paul.Kush@selective.com.

Why Arizona Assisted Living Facilities Need Specialized Coverage

Arizona assisted living facilities insured with Selective may require:

• Commercial property coverage for buildings, contents, and business interruption.
• General liability, auto, and umbrella coverage for premises, transportation, and contractual risks.

Selective’s regional focus and independent-agent distribution make it a good fit for mid-sized senior-care operators that want local agency support combined with a well-developed claims organization.

What Sets Selective Apart

Selective emphasizes:

• “Insurance with a personal touch,” built around relationships with independent agents and customers.
• A claims organization overseen by Executive Vice President and Chief Claims Officer Paul Kush, who is responsible for claims strategy and operations across the enterprise.

For Arizona assisted living facilities, this combination means local agency relationships backed by centralized claims expertise.

Coverage Solutions for Arizona Facilities

Through Selective and its appointed agents, Arizona assisted living facilities may access:

• Commercial Package Policies: Property, general liability, auto, and inland marine tailored to senior-care risks.
• Umbrella and Excess Liability: Higher limits above primary coverages.
• Risk-Management Services: Including safety resources and loss-control support.

Facilities report claims via 877-744-3125 or through their agent, with claim handling overseen by Selective’s centralized claims team.

Industry Insight: The Real Cost of Staff Burden in Senior Care

Selective’s claims organization, led by Paul Kush, sees that in senior-care accounts, staff burden often shows up as slip-and-fall incidents, medication errors, and documentation gaps. When staff are overstretched, routine safety checks and incident documentation may not happen consistently, increasing both the frequency and severity of claims.

Arizona assisted living facilities can improve their risk profile with Selective by maintaining adequate staffing, using checklists for key safety tasks, and ensuring that every incident is promptly and thoroughly documented.

Case Story: When Documentation Failures Put Facilities on the Regulatory Radar

McKnight’s has highlighted how missing incident reports and incomplete care documentation can draw regulatory scrutiny and complicate insurance claims. Selective’s claims team faces similar challenges when records are incomplete or inconsistent, making it harder to determine liability and resolve claims efficiently.

Facilities that keep thorough incident logs, maintenance records, and policy documentation make it easier for Selective’s adjusters to evaluate exposures and pursue fair outcomes, which supports more stable pricing over time.

How Caring Data Complements Your Insurance Program

Selective’s commercial coverage protects Arizona assisted living facilities against property and liability risks. Caring Data, a compliance management platform built specifically for assisted living and long-term care facilities, ensures the underlying documentation is organized and accessible.

By centralizing incident reports, safety inspections, and staff-training records, Caring Data helps facilities respond quickly to Selective’s claims and underwriting requests. Together, Selective’s commercial products and Caring Data’s compliance platform form a strong operational-risk management combination for Arizona senior-care organizations.

Explore Caring Data: https://caringdata.com/

Book a Demo: https://calendly.com/saile/60min

Testimonial

“Managing an assisted living facility means balancing resident care, staff performance, regulatory compliance, and financial risk — all at once. Working with Selective for our commercial package and using Caring Data as our compliance platform has helped us keep our documentation aligned with what adjusters need. Since improving our reporting and collaborating with Selective’s claims team, we’ve seen smoother claims and more predictable renewals. I would recommend this combination to any Arizona facility operator who takes risk management seriously.”

— Executive Director, Assisted Living Facility, Arizona

Get in Touch with Selective Insurance

Website:
https://www.selective.com/

Headquarters Address: 40 Wantage Avenue, Branchville, NJ 07890

Claims Phone: 1-877-744-3125 (claims reporting and status)

Main Corporate Phone: 973-948-3000

HR Phone (per your listing): 973-948-1523

Executive Claims Contact: Paul Kush – Executive Vice President & Chief Claims Officer

Email:
Paul.Kush@selective.com

Final Thoughts

Arizona assisted living facilities that want a regional carrier with independent-agent support can rely on Selective for commercial coverage and experienced claims leadership. Aligning documentation and safety practices—supported by Caring Data—with Selective’s expectations is key to long-term success.