Assisted Living Resources
Insurance Companies
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Total entries: 3168
- Insurance Company / Specialty Provider: Maryland Workers’ Compensation Commission
- Office Location: 10 E Baltimore St, Baltimore, MD
- Phone Number: 410-864-5100
- Website: https://www.wcc.state.md.us
- Contact Person: Not Publicly Listed
- Email: info@wcc.state.md.us
- Insurance Company / Specialty Provider: Maryland Insurance Administration
- Office Location: 200 St Paul Pl Suite 2700, Baltimore, MD
- Phone Number: 800-492-6116
- Website: https://insurance.maryland.gov
- Contact Person: Not Publicly Listed
- Email: insurance@maryland.gov
- Insurance Company / Specialty Provider: Maine Health Care Association (MHCA)
- Office Location: 317 State Street, Augusta, ME
- Phone Number: 207-623-1146
- Website: https://www.mehca.org
- Contact Person: Dianne Chicoine
- Insurance Company / Specialty Provider: NCCI Assigned Risk Plan
- Office Location: 901 Peninsula Corporate Circle, Boca Raton, FL
- Phone Number: 561-893-1000
- Website: https://www.ncci.com
- Insurance Company / Specialty Provider: Kentucky Department of Workers’ Claims
- Office Location: 500 Mero Street, Frankfort, KY
- Phone Number: 502-564-5550
- Website: https://labor.ky.gov/workersclaims
- Insurance Company / Specialty Provider: NAIC State Based Systems
- Office Location: 1100 Walnut Street, Kansas City, MO
- Website: https://sbs.naic.org/solar-external-lookup
- Insurance Company / Specialty Provider: Kentucky Department of Insurance
- Office Location: 500 Mero Street, Frankfort, KY
- Phone Number: 502-564-3630
- Website: https://insurance.ky.gov
- Contact Person: 502-564-3630
- Insurance Company / Specialty Provider: NCCI Assigned Risk Plan – Kansas
- Office Location: 901 Peninsula Corporate Cir, Boca Raton, FL
- Phone Number: (800) 622-4123
- Website: https://www.ncci.com/Articles/Pages/RM_State-Instructions-KS.aspx
- Contact Person: Customer Support
- Email: customer_service@ncci.com
- Insurance Company / Specialty Provider: Kansas Department of Labor – Workers Compensation Division
- Office Location: 401 SW Topeka Blvd, Topeka, KS
- Phone Number: (785) 296-4000
- Website: https://www.dol.ks.gov/workcomp
- Contact Person: Compliance Office
- Email: KDOL.WorkComp@ks.gov
- Insurance Company / Specialty Provider: Kansas Insurance Department
- Office Location: 1300 SW Arrowhead Rd, Topeka, KS
- Phone Number: (785) 296-3071
- Website: https://insurance.ks.gov/auto-home/agents-agencies.php
- Contact Person: Licensing Division
- Email: kid.commissioner@ks.gov
- Insurance Company / Specialty Provider: NCCI Assigned Risk Plan – Iowa
- Office Location: 901 Peninsula Corporate Cir, Boca Raton, FL
- Phone Number: (800) 622-4123
- Website: https://www.ncci.com/Articles/Pages/RM_State-Instructions-IA.aspx
- Contact Person: Customer Support
- Email: customer_service@ncci.com
- Insurance Company / Specialty Provider: Iowa Division of Workers Compensation
- Office Location: 150 Des Moines St, Des Moines, IA
- Phone Number: (515) 281-5387
- Website: https://www.iowaworkforcedevelopment.gov/workers-compensation-division
- Contact Person: Compliance Office
- Email: iwc@iwd.iowa.gov
- Insurance Company / Specialty Provider: Iowa Insurance Division
- Office Location: 1963 Bell Ave Suite 100, Des Moines, IA
- Phone Number: (515) 654-6600
- Website: https://iid.iowa.gov/insurance-industry/licensing
- Contact Person: Licensing Division
- Email: iid@iid.iowa.gov
- Insurance Company / Specialty Provider: Indiana Workers Compensation Board
- Office Location: 402 W Washington St Room W196, Indianapolis, IN
- Phone Number: (317) 232-3808
- Website: https://www.in.gov/wcb/
- Contact Person: Compliance Office
- Email: wcb@wcb.in.gov
- Insurance Company / Specialty Provider: Indiana Department of Insurance
- Office Location: 311 W Washington St Suite 300, Indianapolis, IN
- Phone Number: (317) 232-2385
- Website: https://www.in.gov/idoi/producer-licensing/
- Contact Person: Licensing Division
- Email: idoimail@idoi.in.gov
- Insurance Company / Specialty Provider: National Council on Compensation Insurance (NCCI) – Assigned Risk Illinois
- Office Location: 901 Peninsula Corporate Cir, Boca Raton, FL
- Phone Number: 800-622-4123
- Website: https://www.ncci.com/Articles/Pages/RM_State-Instructions-IL.aspx
- Contact Person: NCCI Customer Support
- Insurance Company / Specialty Provider: Illinois Workers Compensation Commission – Proof of Coverage Search
- Office Location: 100 W Randolph St Suite 8-200, Chicago, IL
- Phone Number: 816-783-8300
- Website: https://compfile.iwcc.il.gov/lookup/proofofcoverage
- Contact Person: IWCC Employer Compliance
- Insurance Company / Specialty Provider: NAIC State Based Systems (SBS) – Public License Lookup
- Office Location: 1100 Walnut St Suite 1500, Kansas City, MO
- Phone Number: 816-783-8300
- Website: https://sbs.naic.org/solar-external-lookup
- Contact Person: NAIC Licensing Support
- Insurance Company / Specialty Provider: Illinois Department of Insurance – Producer Licensing
- Office Location: 320 W Washington St, Springfield, IL
- Phone Number: 217-782-6366
- Website: https://insurance.illinois.gov/Applications/Producer/producer.asp
- Contact Person: Licensing Division
- Email: DOI.ProducerLicensing@illinois.gov
- Insurance Company / Specialty Provider: Idaho Industrial Commission – Workers Compensation Verification
- Office Location: 11321 W Chinden Blvd, Boise, ID
- Phone Number: 208-334-6000
- Website: https://iic.idaho.gov/verify-an-employers-coverage/
- Contact Person: Employer Compliance Division
- Insurance Company / Specialty Provider: NAIC State Based Systems (SBS) License Lookup
- Office Location: 1100 Walnut St Suite 1500, Kansas City, MO
- Phone Number: 816-783-8300
- Website: https://sbs.naic.org/solar-external-lookup/?jurisdiction=ID
- Contact Person: 816-783-8300
- Insurance Company / Specialty Provider: Idaho Department of Insurance – Licensing Services
- Office Location: 700 W State St, Boise, ID
- Phone Number: 208-334-4250
- Website: https://doi.idaho.gov/industry/licensing-services/
- Contact Person: Producer Licensing Division
- Email: consumer@doi.idaho.gov
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Captive Programs (RRG)
- Office Location: Address varies by program (entity-specific)
- Phone Number: (602) 364‑4490. 6023640267
- Website: https://www.captiverisk.com
- Contact Person: Victoria Fimea
- Email: info@captiverisk.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: The Doctors Company
- Office Location: 185 Greenwood Road, Napa, CA 94558
- Phone Number: 1-800-421-2368
- Website: The Doctors Company
- Contact Person: Randall Turner
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: AmWINS (Program / MGA)
- Office Location: 1221 Broadway, Suite 1000, Nashville, TN 37203
- Phone Number: (312) 601-9254 1 704-749-2700
- Website: https://www.amwins.com
- Contact Person: Tim Walter
- Email: tim.walter@amwins.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Berkshire Hathaway Specialty Insurance (BHSI)
- Office Location: 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3 (U.S. ops commonly use Boston)
- Phone Number: 617-936-2900 / claims / +1‑617‑936‑2906
- Website: https://www.bhspecialty.com
- Contact Person: David Crowe
- Email: david.crowe@bhspecialty.com (Head of Global Claims) courtney.koch@bhspecialty.com (SVP, Healthcare & Casualty Claims) rob.romeo@bhspecialty.com (Head of Claims, North America) george.marr@bhspecialty.com (Head of Specialty Programs Claims)
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.”
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: AssuredPartners (Broker/Consultant)
- Office Location: 901 Westchester Avenue, Suite 300, White Plains, NY 10604
- Phone Number: 1 407‑804‑5222
- Website: https://www.assuredpartners.com/
- Contact Person: Stephanie Spencer
- Email: Stephanie.Spencer@assuredpartners.com
- Insurance Company / Specialty Provider: TransRe (Reinsurance)
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 1 212‑365‑2200
- Website: https://www.transre.com/
- Contact Person: Beth Levene
- Email: info@transre.com
- Insurance Company / Specialty Provider: Allied World Insurance
- Office Location: 199 Water Street, New York, NY 10038
- Phone Number: +1 786-362-8000
- Website: https://awac.com
- Contact Person: Walter Chaname
- Email: walter.chaname@alliedworldre.com
- Insurance Company / Specialty Provider: Crum & Forster (C&F)
- Office Location: 305 Madison Avenue, New York, NY 10165
- Phone Number: 480-448-2674 General phone: 800‑227‑3745 (Corporate/general inquiries)
- Website: https://www.cfins.com/
- Contact Person: Julie Kelpien
- Email: Julie.Kelpien@cfins.com
- Insurance Company / Specialty Provider: Arch Insurance (Carrier)
- Office Location: 195 Broadway, New York, NY 10007
- Phone Number: 1 214 438 4031
- Website: https://www.archinsurance.com/
- Contact Person: Robert Ellis – EVP, Healthcare
- Email: rellis@archinsurance.com
- Insurance Company / Specialty Provider: American International Group, Inc. — “AIG.â€
- Office Location: 1271 Avenue of the Americas, New York, NY 10020
- Phone Number: 1-800-CALL-AIG (800-225-5244) / 1-877-TO-SERVE
- Website: https://www.aig.com
- Contact Person: Conor Murray
- Email: conor.murray@aig.com
- Insurance Company / Specialty Provider: Hudson Insurance Group
- Office Location: 100 William Street, New York, NY 10038
- Phone Number: 1 212-978-2800
- Website: https://www.hudsoninsgroup.com/
- Contact Person: Chris Tirro
- Email: HealthcareClaimsReporting@hudsoninsgroup.com
- Insurance Company / Specialty Provider: Hiscox USA / MGA Programs
- Office Location: 19 West 44th Street, Suite 800, New York, NY 10036
- Phone Number: 1-888-202-3007
- Website: https://www.hiscox.com
- Contact Person: Alexandra Furth
- Email: alexandra.furth@hiscox.com
- Insurance Company / Specialty Provider: AmTrust
- Office Location: 59 Maiden Lane, 6th Floor, New York, NY 10038
- Phone Number: 877-528-7878 / 888-239-3909
- Website: https://www.amtrustfinancial.com
- Contact Person: Andrew Morgan
- Email: Andrew.Morgan@amtrustgroup.com
- Insurance Company / Specialty Provider: Travelers
- Office Location: 485 Lexington Avenue, New York, NY 10017
- Phone Number: 1-800-238-6225
- Website: https://www.travelers.com
- Contact Person: Nicholas Seminara
- Email: via Travelers contact page
- Insurance Company / Specialty Provider: Chubb
- Office Location: 550 Madison Avenue, New York, NY 10022
- Phone Number: 6462657634 - Diane.Doherty 18007772131 - customer service
- Website: https://www.chubb.com/
- Contact Person: Diane Doherty
- Email: Diane.Doherty@chubb.com 2127037120 GlobalVendorManagement@chubb.com
- Insurance Company / Specialty Provider: Tangram Insurance Services
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: PCH Mutual
- Office Location: 550 South Hope Street, Suite 800, Los Angeles, CA 90071
- Phone Number: 1-800-673-2558
- Website: https://pchmutual.com / https://pcalic.com
- Contact Person: Camie Poplawski 18006732558
- Email: pcalic@tangramins.com
- Insurance Company / Specialty Provider: Redwood / RRG Programs
- Office Location: 131 Oliver Street, Suite 600, Boston, MA 02110
- Phone Number: Office Phone: (919) 462-9730 x64712
- Website: https://www.redwoodrrg.com
- Contact Person: Jody Bagwell
- Email: info@redwoodrrg.com jbagwell@redwoodsgroup.com
- Insurance Company / Specialty Provider: John Hancock
- Office Location: 601 Congress Street, Boston, MA 02210
- Phone Number: 1-800-233-1449
- Website: https://www.johnhancock.com/
- Contact Person: Susan P. Roberts
- Email: Sroberts@jhancock.com
- Insurance Company / Specialty Provider: Irwin Siegel Agency (MGA/Broker)
- Office Location: 100 Franklin Street, Suite 300, Worcester, MA 01608
- Phone Number: 1-800-622-8272
- Website: https://www.siegelagency.com/
- Contact Person: Robin Houck
- Email: robin.houck@siegelagency.com
- Insurance Company / Specialty Provider: Hanover Insurance Group
- Office Location: 440 Lincoln Street, Worcester, MA 01653
- Phone Number: 1-800-628-0250
- Website: https://www.hanover.com/
- Contact Person: David J. Lovely
- Email: dlovely@hanover.com
- Insurance Company / Specialty Provider: Axis Specialty / MGA Programs
- Office Location: 121 Seaport Boulevard, Boston, MA 02210
- Phone Number: (866) 259‑5435
- Website: https://www.axismga.com
- Contact Person: Megan Watt
- Email: megan.watt@axiscapital.com
- Insurance Company / Specialty Provider: Liberty Mutual (Ironshore)
- Office Location: 175 Berkeley Street, Boston, MA 02116
- Phone Number: 860-408-7888 Office: 617-574-6638 - Richard Angevine Liberty Mutual Corporate Headquarters (main line) 617‑357‑9500 — Liberty Mutual HQ, Boston, MA (ask to be transferred to Procurement / Supplier Relations)
- Website: https://business.libertymutual.com/ironshore/
- Contact Person: Richard Angevine
- Email: ✉️ richard.angevine@libertymutual.com
- Insurance Company / Specialty Provider: Novatae Risk Group (MGA - Allied Program)
- Office Location: 30 South Wacker Drive, Suite 900, Chicago, IL 60606
- Phone Number: 1-888-810-2770
- Website: https://novatae.com/
- Contact Person: Steven Benedict
- Email: info@novatae.com
- Insurance Company / Specialty Provider: HUB International (Broker)
- Office Location: 150 North Riverside Plaza, Suite 1800, Chicago, IL 60606
- Phone Number: 1 630‑347‑9133
- Website: https://www.hubinternational.com/
- Contact Person: Jason Jackovich
- Email: jason.jackovich@hubinternational.com
- Insurance Company / Specialty Provider: Gallagher Healthcare (Broker)
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 713‑935‑8800
- Website: https://www.ajg.com/
- Contact Person: Bill Bower
- Email: bill_bower@gbtpa.com
- Insurance Company / Specialty Provider: Allstate (via Encompass or National General)
- Office Location: 2775 Sanders Road, Northbrook, IL 60062
- Phone Number: 1 847‑402‑5000
- Website: https://www.allstate.com/commercial-insurance
- Contact Person: Mike Fiato
- Email: mikefiato@gmail.com ,mfiato@allstate.ca
- Insurance Company / Specialty Provider: RLI Insurance Company
- Office Location: 9025 North Lindbergh Drive, Peoria, IL 61615
- Phone Number: 1-800-331-4929
- Website: https://www.rlicorp.com/
- Contact Person: Bob Handzel
- Email: Bob.Handzel@rlicorp.com
- Insurance Company / Specialty Provider: Bankers Life
- Office Location: 111 East Wacker Drive, Suite 2100, Chicago, IL 60601
- Phone Number: 1‑800-773-4760.
- Website: https://www.bankerslife.com/
- Contact Person: Anthony Monderine “Vice President of Claims” 2004 no recent (2020–2025) leadership roster
- Email: blssupport@banklife.com
- Insurance Company / Specialty Provider: Alliant Insurance Services (Broker)
- Office Location: 181 West Madison Street, 33rd Floor, Chicago, IL 60602
- Phone Number: (619) 238-1828 General Main Phone: 949‑260‑5000 (Alliant main number)
- Website: https://www.alliant.com
- Contact Person: Steve Shappell
- Email: Steve.Shappell@alliant.com
- Insurance Company / Specialty Provider: Arthur J. Gallagher & Co.
- Office Location: 2850 Golf Road, Rolling Meadows, IL 60008
- Phone Number: 1 630‑773‑3800 1 630-285-4012
- Website: https://www.ajg.com
- Contact Person: Lauren King
- Email: Each clients has their own email address
- Insurance Company / Specialty Provider: Zurich NA
- Office Location: 1299 Zurich Way, Schaumburg, IL 60196
- Phone Number: 847‑413‑5018 -Claims Vendor Management Group
- Website: https://www.zurichna.com/
- Contact Person: Keith Daly
- Email: us.claims@zurichna.com
- Insurance Company / Specialty Provider: CNA
- Office Location: 151 North Franklin Street, Chicago, IL 60606
- Phone Number: 877-262-2727 (claims reporting) (trustrti.com)
- Website: https://www.cna.com/
- Contact Person: Scott R. Lindquist
- Email: CNA_help@cna.com
- Insurance Company / Specialty Provider: Berkley Healthcare
- Office Location: 475 Steamboat Road, Greenwich, CT 06830
- Phone Number: 978-969-6199 / 314‑523‑3652
- Website: https://www.berkleyhealthcare.com/
- Contact Person: Lindsey Becker
- Email: lbecker@berkleyhealthcare.com
- Insurance Company / Specialty Provider: The Hartford
- Office Location: One Hartford Plaza, Hartford, CT 06155
- Phone Number: P: 860-547-3255 / Claims: 1‑800‑243‑5860 8605475000 - Home office operator
- Website: https://www.thehartford.com/
- Contact Person: Eric Snider
- Email: eric.snider@thehartford.com
- Insurance Company / Specialty Provider: VGM Insurance Services (MGA/Broker)
- Office Location: 1111 West San Marnan Drive, Waterloo, IA 50701
- Phone Number: 1-855-339-6017
- Website: https://www.vgminsurance.com/
- Contact Person: Jamie Schmitz
- Email: claims@vgminsurance.com
- Insurance Company / Specialty Provider: Intact Insurance Specialty Solutions (OneBeacon)
- Office Location: 605 Highway 169 North, Suite 900, Minneapolis, MN 55441
- Phone Number: 1‑877‑248‑3455
- Website: https://intactspecialty.com/
- Contact Person: Karli Moore 7813329280
- Insurance Company / Specialty Provider: Mutual of Omaha
- Office Location: 3300 Mutual of Omaha Plaza, Omaha, NE 68175
- Phone Number: 800-896-5988 / long-term-care contact 402‑351‑7600 - General corporate line
- Website: https://www.mutualofomaha.com/long-term-care-insurance
- Contact Person: Maureen Griffin
- Email: SourcingTeam@mutualofomaha.com
- Insurance Company / Specialty Provider: Selective Insurance
- Office Location: 40 Wantage Avenue, Branchville, NJ 07890
- Phone Number: 1-877-744-3125 9739481523 -HR
- Website: https://www.selective.com/
- Contact Person: Paul Kush
- Email: Paul.Kush@selective.com
- Insurance Company / Specialty Provider: OH (Nationwide)
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1‑888‑275‑7992
- Website: https://www.nationwide.com/business/insurance/industries/types/senior-living
- Contact Person: Sherri Sheidler
- Email: MLSReportALoss@nationwide.com
- Insurance Company / Specialty Provider: Great American Insurance Group
- Office Location: 301 East Fourth Street, Cincinnati, OH 45202
- Phone Number: 513‑287‑8155 (Office) / 800‑254‑5482
- Website: https://www.greatamericaninsurancegroup.com/
- Contact Person: Keith Hammersmith, JD, CPCU, AIC‑M, ARM, ASLI, AIDA
- Email: khammersmith@gaig.com
- Insurance Company / Specialty Provider: Cincinnati Insurance Co.
- Office Location: 6200 South Gilmore Road, Fairfield, OH 45014
- Phone Number: (513) 870‑2000
- Website: https://www.cinfin.com/
- Contact Person: Marc J. Schambow
- Email: (executive contact); General corporate email: cfc_corporate@cinfin.com
- Insurance Company / Specialty Provider: Nationwide
- Office Location: One Nationwide Plaza, Columbus, OH 43215
- Phone Number: 1-877-669-6877
- Website: https://www.nationwide.com/
- Contact Person: Clayton Henderson
- Email: NWHelp@nationwide.com Supplier@nationwide.com
- Insurance Company / Specialty Provider: Glatfelter Healthcare Products (MGA/Broker)
- Office Location: 100 Highland Drive, Suite 300, Chalfont, PA 18914
- Phone Number: 1-800-233-1957
- Website: https://www.glatfelter.com/
- Contact Person: John Watkins
- Email: info@glatfelterbrokerage.com
- Insurance Company / Specialty Provider: MiniCo Insurance Agency
- Office Location: 6860 North Dallas Parkway, Suite 200, Plano, TX 75024
- Phone Number: 1-425-486-1011
- Website: https://www.minico.com/
- Contact Person: Vince Terlaje
- Email: arf@minico.com
- Insurance Company / Specialty Provider: Tokio Marine HCC
- Office Location: 13403 Northwest Freeway, Houston, TX 77040
- Phone Number: (925) 305-2115
- Website: https://www.tmhcc.com/
- Contact Person: Stefano S. Minale
- Email: liabilityclaims@tmhcc.com
- Insurance Company / Specialty Provider: Prime Insurance Company
- Office Location: 8722 South Harrison Street, Sandy, UT 84070
- Phone Number: 1-800-257-5590
- Website: https://www.primeis.com/
- Contact Person: Rick J. Lindsey
- Email: cda@xinsurance.com
- Insurance Company / Specialty Provider: Genworth
- Office Location: 6620 West Broad Street, Richmond, VA 23230
- Phone Number: 800‑456‑7766 — Long Term Care claims general customer service line
- Website: https://www.genworth.com
- Contact Person: (Jeffrey Messenger, Kaitlyn Scarr)
- Email: Document/Claims Emails: ✉️ ltcdocuments@ltc‑claims.com — LTC document submissions (your existing address). Genworth For invoices: GenworthInvoices@Genworth.com (vendor invoice email) Genworth For supplier setup or changes: Genworth.VendorSetups@genworth.com (ask about vendor panel status and documentation)
- Insurance Company / Specialty Provider: Markel
- Office Location: 4521 Highwoods Parkway, Glen Allen, VA 23060
- Phone Number: 1‑800‑362‑7535
- Website: https://www.markel.com/
- Contact Person: Jamie Carsey
- Email: jamie.carsey@markel.com
- Insurance Company / Specialty Provider: ProAssurance
- Office Location: 100 Brookwood Place, Birmingham, AL 35209
- Phone Number: 1-800-282-6242 Headquarters phone: 205‑877‑4400
- Website: https://proassurance.com/senior-care
- Contact Person: Steve Dapkus
- Email: Submissions@ProAssurance.com