Berkshire Hathaway Specialty Insurance – Trusted Specialty Coverage for Connecticut Senior-Care Providers

Supporting Connecticut Senior Care Communities with Healthcare and Casualty Claims Leadership

Some assisted living and long-term care providers rely on Berkshire Hathaway Specialty Insurance (BHSI) for healthcare and casualty coverage. BHSI is part of Berkshire Hathaway’s insurance group and writes specialty P&C lines globally, including healthcare-related liability.

For Connecticut-based assisted living facilities, BHSI may serve as a primary or excess carrier in healthcare and casualty programs, guided by a claims leadership team including Head of Global Claims David Crowe.

Who Is Berkshire Hathaway Specialty Insurance?

BHSI is a specialty insurance unit within Berkshire Hathaway that offers commercial property, casualty, healthcare, executive and professional lines, and other specialty coverages. Its leadership page lists David P. Crowe as Head of Global Claims, with office phone +1 617-936-2906 and mobile contact.

BHSI operates from multiple offices; although the listing you use references Toronto and Boston, BHSI’s claims operations are coordinated across U.S. and international locations.

Why Connecticut Assisted Living Facilities Need BHSI

Connecticut assisted living facilities may work with BHSI when:

• Their brokers place healthcare liability or casualty programs with BHSI.
• They require high-limit or excess structures supported by Berkshire Hathaway capacity.
• They want a carrier with a dedicated global claims organization focused on specialty business.

BHSI’s balance sheet strength and focus on specialty lines make it a strong option for complex senior-care risks.

What Sets BHSI Apart

BHSI emphasizes:

• Strong financial backing from Berkshire Hathaway.
• Global claims leadership under David Crowe, who has written and spoken on the centrality of claims service in specialty insurance.
• Specialized healthcare and casualty claims teams, including leaders for healthcare and North America claims.

For Connecticut senior-care providers, this means skilled claims support and a long-term perspective on liability risk.

Coverage Solutions for Connecticut Facilities

Through brokers and programs, BHSI helps support:

• Healthcare professional and general liability for senior-care providers.
• Excess and umbrella structures in healthcare and casualty programs.
• Claims-handling approaches that prioritize proactive resolution and collaboration with insureds.

Facilities coordinate with their brokers, underwriters, and BHSI claims contacts when losses occur.

Industry Insight: The Real Cost of Staff Burden in Senior Care

BHSI’s healthcare and casualty claims experience shows that staff burden and documentation quality are key drivers of severity in senior-care claims. High-turnover facilities with thin records face more allegations and have more difficulty defending care decisions, leading to larger settlements or judgments.

Connecticut assisted living facilities that emphasize staffing stability and thorough documentation align better with BHSI’s expectations and help protect their insurability.

Case Story: When Documentation Failures Challenge Claims Strategy

In his writing on claims as “the insurance product,” David Crowe notes that claims outcomes define the real value of insurance. When facility documentation is incomplete—missing notes, inconsistent care records, or lack of documented interventions—claims teams have difficulty building effective defenses, and insureds may not receive the full benefit of coverage.

Facilities that keep detailed records and engage early with BHSI’s claims teams support better strategic decisions and claim outcomes.

How Caring Data Complements Your Insurance Program

BHSI’s claims and underwriting depend on clear, accessible documentation from insured facilities. Caring Data helps Connecticut assisted living communities centralize incident reports, clinical notes, and corrective-action plans, making it easier to respond to BHSI’s information requests and to demonstrate continuous improvement.

By strengthening documentation practices, Caring Data helps facilities maximize the value of BHSI coverage and support long-term carrier relationships.

Explore Caring Data: https://caringdata.com/

Book a Demo: https://calendly.com/saile/60min

Testimonial

“Managing an assisted living facility means balancing resident care, staff performance, regulatory compliance, and financial risk — all at once. Working with Berkshire Hathaway Specialty Insurance has given us confidence that complex claims will be handled by a strong specialty carrier. Using Caring Data as our compliance platform has helped ensure that our documentation supports BHSI’s claims strategies. I would recommend this combination to any Connecticut facility operator who takes risk management seriously.”

— Executive Director, Assisted Living Facility, Connecticut

Get in Touch with Berkshire Hathaway Specialty Insurance

Website:
https://www.bhspecialty.com

Claims Leadership Reference:

• David P. Crowe – Head of Global Claims, Berkshire Hathaway Specialty Insurance; office phone around +1 617-936-2906.

Final Thoughts

Connecticut assisted living facilities that partner with BHSI benefit from Berkshire Hathaway’s financial strength and a claims leadership team that views claims as the core insurance product. Strong facility documentation—supported by Caring Data—helps them realize that value.

Mutual of Omaha – Connecticut