BHSI – Specialty Carrier Supporting West Virginia Senior-Care-Related Organizations

Supporting West Virginia Senior-Care Ecosystems Through Specialty Liability, Healthcare Claims Leadership, and Long-Term Risk Solutions

Berkshire Hathaway Specialty Insurance (BHSI) is a specialty commercial insurer within the Berkshire Hathaway group, headquartered at 100 Federal Street, 7th Floor, Boston, MA 02110. Corporate contact information lists 617-936-2900 as the main Boston phone number, the same number used in your listing for claims contact.

Who Is BHSI in West Virginia Senior-Care Risk?

BHSI provides specialty property, casualty, executive and professional lines, healthcare liability, and other products for large and mid-sized commercial insureds. Its healthcare and casualty teams focus on hospitals, health systems, senior-care providers, and other healthcare organizations requiring bespoke coverage and claims support.

For West Virginia senior-care ecosystems, BHSI can support skilled-nursing facilities, assisted-living communities, rehabilitation hospitals, and integrated delivery systems with tailored professional and general liability programs, excess layers, and related specialty solutions, depending on underwriting appetite.

Why West Virginia Senior-Care Ecosystems Use BHSI

West Virginia senior-care-related organizations and brokers turn to BHSI when:

• They need a specialty carrier that emphasizes long-term underwriting relationships and “claims is our product” philosophy.
• They want direct access to senior claims leaders who specialize in healthcare and casualty claims.
• They value the financial strength of Berkshire Hathaway supporting complex liability programs.

BHSI’s claims page notes that most non-travel, non-Berxi claims can be reported via a central email (claims.notice@bhspecialty.com) and a 24-hour toll-free number 855-453-9675, with contact escalation to leaders like Rob Romeo, Head of Claims, North America. Your listing correctly identifies David Crowe (Head of Global Claims), Courtney Koch (SVP, Healthcare & Casualty Claims), Rob Romeo (Head of Claims, North America), and George Marr (Head of Specialty Programs Claims) as key leadership contacts, with direct BHSI email addresses.

Case Study (West Virginia Focus)

A West Virginia senior-care system includes a long-term-care facility, a rehab hospital, and off-site clinics. The system’s broker works with BHSI to structure a layered program that includes primary and excess professional and general liability coverage.

After a complex claim involving an adverse outcome across both the rehab hospital and the long-term-care facility, the system escalates the matter through BHSI’s claims channels using 617-936-2900 and the core claims-notice email. BHSI’s healthcare and casualty claims leaders, including regional staff aligned with executives like Courtney Koch and George Marr, coordinate investigations, defense strategy, and settlement discussions, while working with West Virginia risk-management staff to strengthen clinical practices.

Testimonials

“Our West Virginia senior-care system values BHSI’s long-term view and the access we have to senior claims leaders when difficult cases arise.”

“Working with Berkshire Hathaway Specialty Insurance, including leaders like David Crowe at david.crowe@bhspecialty.com and Rob Romeo at rob.romeo@bhspecialty.com, as well as the claims team reachable at 617-936-2900, has helped our West Virginia leadership navigate complex healthcare claims.”

Key Contact

Berkshire Hathaway Specialty Insurance (BHSI) – West Virginia

Role: specialty carrier providing healthcare and senior-care-related liability and property solutions to West Virginia organizations.

Main site: https://www.bhspecialty.com.

Corporate address: Berkshire Hathaway Specialty Insurance, 100 Federal Street, 7th Floor, Boston, MA 02110.

Canada office (from your listing context): 18 York Street, Suite 1700, PO Box 6, Toronto, ON M5J 2T8 (BHSI Canada office), used for Canadian claims and contacts.

Phones:

617-936-2900 – main BHSI Boston office phone from contact resources and your listing.

855-453-9675 – 24-hour toll-free claims number for most non-travel, non-Berxi claims.

855-205-6054 – toll-free number for travel claims.

Key emails (leadership – all from your listing):

david.crowe@bhspecialty.com – Head of Global Claims.

courtney.koch@bhspecialty.com – SVP, Healthcare & Casualty Claims.

rob.romeo@bhspecialty.com – Head of Claims, North America (also listed with direct phone 917-960-2422 on claims page).

george.marr@bhspecialty.com – Head of Specialty Programs Claims.

General claims: claims.notice@bhspecialty.com (for most standard claims, per claims page).

Final Thoughts

For West Virginia senior-care ecosystems, BHSI offers specialty healthcare and casualty programs backed by Berkshire Hathaway’s financial strength and a claims organization led by experienced healthcare professionals. When West Virginia providers and brokers work with BHSI and leaders like David Crowe, Courtney Koch, Rob Romeo, and George Marr, they can build senior-care programs that emphasize both tailored coverage and high-touch claims support.

Mutual of Omaha – West Virginia