BHSI – Specialty Carrier Supporting Virginia Senior-Care and Healthcare Risks
Supporting Virginia Senior-Care Ecosystems Through Specialty Healthcare Liability, Programs, and Global Claims Leadership
Berkshire Hathaway Specialty Insurance (BHSI) is a specialty commercial insurer within the Berkshire Hathaway insurance group. Public information places a key U.S. headquarters at 100 Federal Street, 20th Floor, Boston, MA 02110, with contact number 617-936-2900, which aligns with the claims numbers you listed. BHSI’s contact resources and claims pages confirm its focus on tailored commercial solutions and emphasize that 617-936-2900 is widely used as a general and claims contact for BHSI accounts. Your listing references a Toronto office at 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3, and notes additional claims number +1-617-936-2906, along with healthcare-claims leadership contacts David Crowe (david.crowe@bhspecialty.com), Courtney Koch, Rob Romeo, and George Marr.
Who is BHSI in Virginia Senior-Care Risk?
BHSI provides specialty casualty, professional liability, healthcare, management-liability, and property solutions to large and mid-sized commercial insureds. Healthcare and senior-care are core segments, with dedicated underwriting and claims resources for hospitals, health systems, and senior-living operators.
For Virginia senior-care ecosystems, BHSI may be the carrier for primary or excess healthcare liability programs, as well as for specialty senior-living or program business. Claims are supported by a global claims organization, with leaders such as David Crowe (Head of Global Claims), Courtney Koch (SVP, Healthcare & Casualty Claims), Rob Romeo (Head of Claims, North America), and George Marr (Head of Specialty Programs Claims) shaping strategy and execution.
Why Virginia Senior-Care Ecosystems Use BHSI
Virginia senior-care organizations and their brokers choose BHSI when:
- They need customized healthcare and senior-care liability solutions backed by strong financial strength.
- They value a claims organization that partners closely with insureds and counsel.
- They participate in specialty programs or layered structures requiring experienced claims leadership.
BHSI stresses that its underwriters and claims professionals collaborate as a unified team to tailor coverage and response. When Virginia providers share comprehensive clinical data, loss histories, and risk-management plans with BHSI and contacts like David Crowe and his team, they help shape programs that better reflect their actual risk profiles.
Case Study (Virginia Focus)
A Virginia senior-care system with multiple skilled-nursing and assisted-living campuses experiences increasing claim severity and seeks a partner with healthcare-specific insight. Its broker engages BHSI’s healthcare team and claims leaders, including Courtney Koch and George Marr, to explore options.
BHSI structures a blended primary and excess liability program with meaningful risk-management support. After a serious claim, BHSI’s claims leaders work closely with Virginia leadership and counsel on litigation strategy and communication with families. The collaboration leads to improved documentation, incident-review processes, and staff training, which gradually improve claim outcomes.
Testimonials
“Our Virginia senior-care system appreciates BHSI’s willingness to tailor both coverage and claims strategy to our realities.”
“Working with BHSI’s healthcare claims leaders has helped our Virginia leadership team translate claims lessons directly into clinical improvements.”
Key Contact
Berkshire Hathaway Specialty Insurance (BHSI) – Virginia
Role: specialty commercial carrier providing healthcare, senior-care, and program solutions supported by dedicated global claims leadership.
Main site: https://www.bhspecialty.com
Key U.S. office: 100 Federal Street, 20th Floor, Boston, MA 02110; phone 617-936-2900 (widely cited BHSI contact/claims line).
Additional office (from your listing): 181 Bay Street, Suite 2500, Toronto, ON M5J 2T3
Phone (listing): 617-936-2900 / +1-617-936-2906 (claims)
Key emails (from your listing):
- david.crowe@bhspecialty.com – Head of Global Claims
- courtney.koch@bhspecialty.com – SVP, Healthcare & Casualty Claims
- rob.romeo@bhspecialty.com – Head of Claims, North America
- george.marr@bhspecialty.com – Head of Specialty Programs Claims
- Contact (listing): David Crowe
Final Thoughts
For Virginia senior-care ecosystems, BHSI brings specialty healthcare expertise and a highly engaged claims culture that can be critical for large or complex operations. When Virginia providers and brokers collaborate early and often with BHSI’s leadership, they can build programs and claims relationships that support long-term stability and quality improvement.
Mutual of Omaha – Long-Term-Care Insurance – Virginia