Glatfelter Healthcare – Program Administrator Supporting Hospices, Homecare Agencies, and Senior-Living Facilities
Supporting Senior-Care Ecosystems Through Specialized Healthcare-Facility Insurance
Glatfelter Healthcare, part of Glatfelter Insurance Group, provides specialized insurance coverages for assisted-living facilities, hospices, home-healthcare agencies, and senior-living communities. The program stands behind healthcare organizations and workers by offering products designed specifically for the risks they face, including malpractice lawsuits, abuse claims, resident falls, and equipment damage. Glatfelter serves more than 3,700 hospices, home-healthcare agencies, and senior-living facilities across the United States, making it a major MGA/program player in senior care.
Who is Glatfelter Healthcare in Senior-Care Risk?
Glatfelter Healthcare provides tailored insurance products for healthcare facilities that care for seniors, including hospices, home-healthcare agencies, assisted-living facilities, and senior-living communities. Its products aim to address exposures such as malpractice lawsuits, abuse allegations, resident falls, property damage, and equipment breakdown. Glatfelter Insurance Group distributes programs through a nationwide network of more than 4,500 independent agents and brokers and operates multiple specialty programs supporting caretakers in their communities.
This focus positions Glatfelter Healthcare as a key program administrator and broker for senior-care facilities needing class-specific coverages backed by dedicated risk-management support.
Why Senior-Care Ecosystems Need Glatfelter Healthcare
Senior-care ecosystems rely on Glatfelter Healthcare when:
- Assisted-living, senior-living, hospice, and home-health providers want insurance designed specifically for their operations.
- Facilities need coverage for malpractice, abuse, falls, property, and equipment exposures under one coordinated program.
- Brokers seek a program administrator with deep experience in senior-care and home-health risks.
Standardized incident and claims data—covering resident falls, medication events, abuse or neglect allegations, hospice-care incidents, home-visit injuries, and equipment failures—help Glatfelter understand each facility’s risk profile and portfolio-wide patterns. When providers share de-identified, structured data, Glatfelter can refine pricing, tailor coverage structures, and target risk-management offerings to the specific challenges of senior-care operations.
Case Study
A regional senior-care organization operates assisted-living communities, a home-health division, and an inpatient hospice unit. Coverage for professional liability, general liability, property, and equipment is placed through Glatfelter Healthcare’s facility program. Glatfelter’s underwriting and risk-management teams encourage the organization to standardize incident reporting.
The organization implements Caring Data to capture falls, medication errors, hospice-care incidents, home-visit injuries, equipment breakdowns, and abuse/neglect allegations, coding each incident with type, severity, location, and contributing factors. De-identified aggregate data is shared with Glatfelter. Using these structured datasets, Glatfelter identifies higher-risk sites and incident patterns and works with the operator and local agents to focus safety initiatives and adjust deductibles and limits appropriately.
Testimonials
“Our Glatfelter Healthcare contacts told us the Caring Data reports helped them see how risks differed between our assisted-living, home-health, and hospice operations.”
“With standardized incident and claims data, we’ve been able to work with Glatfelter to fine-tune our healthcare-facility coverage and invest in risk-management that directly reduces resident falls and hospice incidents.”
Key Contact
Glatfelter Healthcare Products (MGA/Broker)
Role: program administrator/broker providing specialized insurance for hospices, home-healthcare agencies, assisted-living facilities, and senior-living communities.
Website:
https://www.glatfelter.com/ and healthcare program pages https://www.glatfelterhealthcare.com
Address (listing):
100 Highland Drive, Suite 300, Chalfont, PA 18914
Phone (listing): 1-800-233-1957
Email (listing): info@glatfelterbrokerage.com
Contact (listing): John Watkins
Final Thoughts
Senior-care ecosystems benefit when program administrators like Glatfelter Healthcare design facility-specific coverage and risk-management for hospices, home-health, and senior-living communities. Caring Data amplifies this value by providing the structured incident and claims information Glatfelter needs to tailor solutions for each senior-care provider.