Glatfelter Healthcare Products – Program Administrator and Brokerage Partner Supporting Senior-Living and Healthcare Organizations
Supporting Senior-Care Ecosystems Through Specialty Package Programs for Senior Living and Healthcare Facilities
Glatfelter Healthcare Products, part of Glatfelter’s program business, offers specialized insurance solutions for senior-living and healthcare facilities, including assisted living, hospices, and home healthcare agencies. Its Senior Living Program provides a comprehensive commercial package and related coverages tailored to the unique exposures of senior-care providers. As an MGA/program administrator, Glatfelter combines underwriting, risk-control, and claims expertise to support long-term risk management in these environments.
Who Is Glatfelter Healthcare Products in Healthcare and Senior-Care Risk?
Glatfelter Healthcare serves more than 3,700 hospices, home healthcare agencies, and senior-living facilities across the United States, offering specialized coverages that support their missions of care. The Senior Living Program includes a commercial package that can encompass healthcare professional liability, general liability, property, crime, commercial auto (owned and hired/non-owned), sexual-abuse liability (subject to review), excess liability, workers’ compensation, and volunteer accident coverage. Underwriting, risk-control, and claims teams focus specifically on senior-living healthcare risks, allowing more nuanced understanding of exposures.
For senior-care ecosystems, Glatfelter Healthcare Products functions as a dedicated program partner, integrating coverage, risk-control, and claims insights for facilities that provide complex residential and community-based care.
Why Senior-Care Ecosystems Need Glatfelter Healthcare Products
Senior-care ecosystems rely on Glatfelter Healthcare Products when:
Senior-living organizations need a comprehensive package program built specifically for their professional, general liability, and property risks.
Facilities want a carrier and program team that understand the regulatory, operational, and clinical realities of senior-care environments.
Leadership seeks coordinated underwriting, risk-control, and claims support from a single program platform.
To qualify and remain competitive in such programs, facilities must provide robust data, including supplemental applications, ACORD forms, five years of currently valued loss runs, financials, and state inspections. Standardized incident and claims data from platforms like Caring Data greatly simplifies these submissions and allows more granular analysis of risk trends.
Case Study
A regional senior-living provider operates assisted living and memory-care communities and seeks a more integrated package program. Working with its broker, it approaches Glatfelter Healthcare Products’ Senior Living Program. The program team requests a complete submission, including supplemental applications, ACORD forms, five-year loss runs, financials, and current state inspections. The provider’s incident data, however, is inconsistent across locations.
To address this, the organization deploys Caring Data to standardize incident tracking for resident falls, medication errors, wandering events, and other critical exposures. De-identified, aggregate data is then aligned with financial and inspection information to support Glatfelter’s underwriting review. Glatfelter uses these structured datasets to assess facility-level risk, tailor coverage terms, and prioritize risk-control recommendations. The provider gains clearer visibility into risk patterns and can proactively address issues before they become large claims.
Testimonials
“Our Glatfelter Healthcare contacts told us the Caring Data reports made our submission stronger and allowed them to see risk differences across our memory-care and assisted living locations.”
“We now see how standardized incident and loss data help us secure a more tailored senior-living package program with Glatfelter.”
Key Contact
Glatfelter Healthcare Products (MGA/Broker)
Role: program administrator/MGA providing comprehensive package and specialty coverages for senior-living and healthcare facilities, including professional liability and related lines.
Website:
https://www.glatfelter.com/
Address (listing):
100 Highland Drive, Suite 300, Chalfont, PA 18914
Phones (listing): 1-800-233-1957
Email (listing): info@glatfelterbrokerage.com
Contact (listing): John Watkins
Final Thoughts
Senior-care ecosystems benefit when specialized program administrators like Glatfelter Healthcare Products deliver integrated package solutions designed for senior-living and healthcare facilities. Caring Data enhances these programs by feeding structured incident and loss information into underwriting and risk-control processes, supporting safer operations and more sustainable coverage arrangements.
HUB International (Broker) – Specialty Insurance & Healthcare-Related Risks – United States