Glatfelter Healthcare Products – MGA and Program Partner Supporting Senior-Living, Hospice, and Home-Care Providers
Supporting Senior-Care Ecosystems Directly Through Senior-Living and Healthcare Facilities Insurance Programs
Glatfelter Healthcare is the hospice, home-healthcare, and senior-living insurance program division of Glatfelter Insurance Group. It provides specialized insurance for assisted-living facilities, hospices, home healthcare agencies, and senior-living communities and serves more than 3,700 such healthcare organizations across the United States. Glatfelter’s Senior Living Program offers a full commercial package built around the unique risks of senior-living healthcare.
Who Is Glatfelter Healthcare in Senior-Care Risk?
The Glatfelter Healthcare Senior Living Program is available to independent-living facilities, assisted-living facilities, continuing-care retirement communities (CCRCs), short-term-rehabilitation facilities, and other senior-living healthcare operations. Program highlights include an A (Excellent) XV-rated carrier and underwriting, risk-control, and claim teams specializing in senior-living healthcare.
Available coverages include healthcare professional-liability, general liability, property, earthquake and flood, crime, commercial auto (owned and hired/non-owned), sexual-abuse liability (subject to loss-control review), and excess liability, plus workers’ compensation and volunteer-accident coverage. Submissions generally require Glatfelter Healthcare supplemental applications, applicable ACORD forms including statement of values, five years of currently valued loss runs, current financials, and current state inspections.
Why Senior-Care Ecosystems Need Glatfelter Healthcare
Senior-care ecosystems rely on Glatfelter when:
- Senior-living facilities want a single program that integrates PL/GL, property, auto, and other key coverages.
- Hospices and home-health agencies need specialized coverage and support.
- They value a program built specifically around senior-living and post-acute risk.
That makes standardized incident, claims, exposure, and inspection data crucial for Glatfelter’s underwriting, risk-control, and claims strategies.
Case Study
A CCRC operator with independent-living, assisted-living, memory-care, and short-term-rehab units participates in Glatfelter’s Senior Living Program. Glatfelter and the retail broker request supplemental applications, five-year loss runs, statements of values, financials, and state inspections, plus detailed incident information about resident falls, pressure injuries, abuse allegations, auto incidents, and property losses. Each campus tracks incidents differently, making it difficult to show system-wide trends or consistent improvement.
The operator uses Caring Data to standardize incident reporting across all units and locations, tagging events by level of care, severity, cause, and outcome and linking them to property and auto exposures. Glatfelter’s underwriting and risk-control teams use the structured dataset to refine coverage, highlight best-performing sites, and target risk-management visits where they can have the largest impact, while the operator gains clearer insights into cross-campus risk patterns.
Testimonials
“Our Glatfelter Healthcare contact told us the Caring Data-based incident and exposure reports were exactly what they needed for the Senior Living Program submission.”
“We now see how standardized data across all levels of care supports stronger program terms and more focused risk-control.”
Key Contact
Glatfelter Healthcare Products (MGA/Broker)
Role: MGA/program division providing specialized insurance programs for hospices, home-healthcare agencies, assisted-living facilities, and senior-living communities.
Websites:
https://www.glatfelter.com/ and https://www.glatfelterhealthcare.com
Address (listing):
100 Highland Drive, Suite 300, Chalfont, PA 18914 (corporate materials list 183 Leader Heights Road, York, PA 17402 for Glatfelter Healthcare)
Phone (listing): 1-800-233-1957
Email (program/submissions): info@glatfelterbrokerage.com; submissions@glatfelterhealthcare.com
Contact (listing): John Watkins
Final Thoughts
Senior-care ecosystems benefit when specialized MGAs like Glatfelter Healthcare design comprehensive, senior-living-focused programs with integrated coverage and dedicated risk-control resources. Caring Data complements these programs by providing consistent, senior-living-specific incident and exposure information that supports underwriting, claims, and safety initiatives.
HUB International – Senior-Care Insurance Brokerage – United States