Great American – Specialty Human Services and Program Carrier Supporting Wisconsin Senior-Care-Related Organizations

Supporting Wisconsin Senior-Care Ecosystems Through Specialty Human Services Programs, Claims Expertise, and Nonprofit Focus

Great American Insurance Group is a specialty property-and-casualty insurer headquartered at 301 East Fourth Street, Cincinnati, OH 45202. Contact information lists 513-369-5000 as the main phone and 1-800-545-4269 as a toll-free customer-service number. Great American’s Specialty Human Services division focuses on nonprofits and social-service organizations, including those serving seniors.

Who Is Great American in Wisconsin Senior-Care Risk?

Great American’s Specialty Human Services group insures social-service and nonprofit organizations such as human-services agencies, shelters, and community programs, providing liability, property, abuse/molestation, and high-limit umbrella options. Many senior-care-related nonprofits, including adult-day programs, senior centers, and supportive-services agencies, fit within this segment.

For Wisconsin senior-care ecosystems, Great American can insure nonprofit senior-service organizations and certain facility operations, either directly or through program business, offering tailored coverages and dedicated claims teams. Claims materials for Specialty Human Services provide detailed contact information, including team-lead lines and emails.

Why Wisconsin Senior-Care Ecosystems Use Great American

Wisconsin senior-care-related nonprofits and agencies use Great American when:

• They need coverage tailored to human-services risks, including abuse/molestation and high umbrella limits.
• They want a carrier experienced with nonprofits and community organizations.
• They value direct access to a dedicated claims team with leadership contacts.

A Specialty Human Services claims directory lists a full claims team, including Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA as Senior Divisional Vice President & Head of Claims, with phone 513-287-8170 and toll-free 800-254-5482, matching your listing. Claims for Specialty Human Services can be reported by phone at 888-317-4828, by email at SpecialtyHumanServicesClaims@gaig.com, or online through portals.

Case Study (Wisconsin Focus)

A Wisconsin nonprofit operates adult-day services, transportation, and supportive housing for low-income seniors. It places its package, liability, and umbrella coverage with Great American’s Specialty Human Services division.

After an incident alleging abuse and negligent supervision during transportation, the organization reports the claim via Specialty Human Services’ claims contacts, using 888-317-4828 and SpecialtyHumanServicesClaims@gaig.com. Great American’s claims team, including leadership such as Keith Hammersmith, works with the nonprofit to investigate, manage defense, and implement risk-management improvements. The Wisconsin organization strengthens background-check procedures, staff training, and incident-reporting protocols.

Testimonials

“Our Wisconsin senior-services nonprofit values Great American’s understanding of human-services risks and the responsiveness of the Specialty Human Services claims team.”

“Working with Great American Insurance Group, including Keith Hammersmith at khammersmith@gaig.com and 800-254-5482, has helped our Wisconsin leadership manage complex abuse and supervision claims.”

Key Contact

Great American Insurance Group – Wisconsin

Role: specialty carrier providing human-services and nonprofit programs for Wisconsin senior-care-related organizations.

Main site: https://www.greatamericaninsurancegroup.com/.

Corporate/overnight address: Great American Insurance Group Tower, Property & Casualty Group, 301 E Fourth Street, Cincinnati, OH 45202.

Mailing address: P.O. Box 5425, Cincinnati, OH 45201-5425.

Phones:

1-800-545-4269 – toll-free customer-service line.

513-369-5000 – main corporate phone.

844-GAIG-NOW (844-424-4669) – claims assistance line for many P&C claims.

Specialty Human Services claims: 888-317-4828 (toll-free), fax 888-307-3180, email SpecialtyHumanServicesClaims@gaig.com.

Key contact (from claims directory and your listing):

Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA – Senior Divisional Vice President & Head of Claims; 513-287-8170; 800-254-5482; khammersmith@gaig.com.

Final Thoughts

For Wisconsin senior-care ecosystems, Great American’s Specialty Human Services division offers targeted solutions for nonprofits and community-based senior-service providers, backed by specialized claims leadership. When Wisconsin organizations partner with Great American and contacts like Keith Hammersmith, they gain coverage and claims support tailored to human-services realities.

The Hanover Insurance Group – Wisconsin