Great American – Specialty Human-Services Carrier Supporting Texas Senior-Care and Nonprofit Providers
Supporting Texas Senior-Care Ecosystems Through Specialty Human-Services Programs, Claims Teams, and Dedicated Leadership
Great American Insurance Group is a specialty commercial insurer headquartered at 301 East Fourth Street, Cincinnati, OH 45202. Its Specialty Human Services division provides coverage for nonprofits, social-service agencies, and human-services organizations, including those serving seniors. Claims directory materials list mailing address Great American Insurance Group, Specialty Human Services, Claims Department, P.O. Box 1997, Cincinnati, OH 45201, with claim-reporting toll-free number 888-317-4828 and cyber-claims number 866-750-4216. Your listing highlights 301 East Fourth Street, phone numbers 513-287-8155 (office) and 800-254-5482, main site https://www.greatamericaninsurancegroup.com/, and contact Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA, at khammersmith@gaig.com.
Who is Great American in Texas Senior-Care Risk?
Great American’s Specialty Human Services division focuses on nonprofits and human-services providers, offering liability, property, auto, and related coverages. Many senior-care organizations, including nonprofit communities and service agencies, fit within this Specialty Human Services profile.
For Texas senior-care ecosystems, Great American can provide liability and property coverage for nonprofit senior-living communities, senior centers, and community-based service organizations. Keith Hammersmith, identified as Senior Divisional Vice President & Head of Claims for Specialty Human Services, leads claims strategy and operations for this segment.
Why Texas Senior-Care Ecosystems Use Great American
Texas senior-care ecosystems choose Great American when:
- They operate as nonprofits or human-services entities serving seniors and vulnerable adults.
- They value a carrier with a dedicated Specialty Human Services division and claims team.
- They want direct access to claims contacts and leadership if complex cases arise.
Great American’s claims directory provides direct numbers and emails for claims reporting and escalation, including SpecialtyHumanServicesClaims@gaig.com and contact details for leaders like Keith Hammersmith. When Texas providers report claims promptly and share comprehensive incident data, they support efficient resolution and effective risk-management feedback.
Case Study (Texas Focus)
A Texas nonprofit senior-services organization operates adult-day programs, in-home support, and transportation for older adults. It insures its liability and auto exposures through Great American’s Specialty Human Services division.
After a transportation incident involving a senior client, the organization reports the claim via 888-317-4828 and SpecialtyHumanServicesClaims@gaig.com. Great American’s claims team coordinates with Texas staff to gather documentation and evaluate coverage. When questions escalate, Texas leadership and their broker consult with Keith Hammersmith to align expectations on investigation and resolution strategies.
Testimonials
“Our Texas nonprofit values the specialized understanding Great American brings to human-services and senior-care risks.”
“Working with Great American’s Specialty Human Services claims team and leaders like Keith Hammersmith has improved our claim-handling experience in Texas.”
Key Contact
Great American Insurance Group – Texas
Role: specialty commercial carrier, particularly through its Specialty Human Services division, providing coverage and claims support to Texas senior-care and nonprofit organizations.
Main site: https://www.greatamericaninsurancegroup.com/
Address (listing):
301 East Fourth Street, Cincinnati, OH 45202
Phone (listing): 513-287-8155 (office); 800-254-5482 (claims/leadership line per your listing); additional Specialty Human Services claims line 888-317-4828.
Key emails (from your listing and public info): khammersmith@gaig.com; SpecialtyHumanServicesClaims@gaig.com for claims.
Contact (listing): Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA – Senior Divisional Vice President & Head of Claims
Final Thoughts
For Texas senior-care ecosystems, Great American’s Specialty Human Services division combines focused underwriting with an accessible claims leadership structure. When Texas nonprofits and senior-service agencies leverage these contacts and share strong incident data, they can maintain robust protection and more predictable claims outcomes.
Hanover Insurance Group – Commercial Carrier – Texas