Great American Insurance Group – Specialty Human-Services Partner Supporting Social-Service and Senior-Support Organizations
Supporting Senior-Care Ecosystems Indirectly Through Human-Services Programs for Nonprofits and Social-Service Providers
Great American Insurance Group is a specialty P&C insurer headquartered in Cincinnati with more than 30 specialty businesses and a strong focus on tailored commercial products. Within this portfolio, Great American’s Specialty Human Services (SHS) division provides coverage for human- and social-service organizations, including nonprofits that serve seniors and vulnerable populations. SHS emphasizes industry-leading coverage, expert knowledge, responsive service, and financial strength for organizations that support communities.
Who Is Great American in Healthcare and Senior-Care Risk?
Great American Specialty Human Services has insured social-service organizations since 1980 and has expanded coverage and services as needs have evolved. It serves nonprofits such as social-service agencies, behavioral-health organizations, youth and family services, and other human-services operations, many of which support older adults through housing, meals, transportation, and community-based programs.
Programs typically provide property, general liability, auto, abuse/molestation, professional liability, and umbrella coverage, with specialized risk-management support tailored to human-services settings. For senior-care ecosystems, this means critical community support services can access stable coverage and advice.
Why Senior-Care Ecosystems Need Great American
Senior-care ecosystems rely on Great American when:
Social-service and nonprofit organizations serving seniors need comprehensive coverage and expertise.
They want a carrier that understands the unique risks of human-services work.
They seek long-term partners committed to this sector.
That makes standardized incident, abuse, and client-service data important for underwriting and risk-management.
Case Study
A nonprofit senior-services agency provides transportation, congregate meals, and case-management for older adults and insures with Great American SHS. Great American asks for detailed loss histories related to auto accidents, slip-and-falls at centers, and allegations of abuse or neglect. The agency adopts Caring Data to centralize incidents across programs, tagging events by service line and severity. Great American uses the structured data to tailor coverage and risk-control recommendations, while the agency gains greater insight into risk hot spots and improvement opportunities.
Testimonials
“Our Great American SHS contact told us the program-level reports from Caring Data were extremely helpful for understanding our senior-services portfolio.”
“We now see how better data supports both safer services and stronger insurance partnerships.”
Key Contact
Great American Insurance Group – Specialty Human Services
Role: specialty P&C insurer providing tailored programs for human- and social-service organizations, including senior-services providers.
Websites:
https://www.greatamericaninsurancegroup.com/ and www.SpecialtyHumanServices.com
Address (listing):
301 East Fourth Street, Cincinnati, OH 45202
Phones (listing): 513-287-8155 (office) / 800-254-5482; SHS contact line 866-424-4758
Email (listing): khammersmith@gaig.com; clwood@gaig.com (SHS)
Contact (listing): Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA
Final Thoughts
Senior-care ecosystems benefit when specialty carriers like Great American SHS support social-service and senior-services nonprofits with tailored coverage and expertise. Caring Data strengthens these partnerships by providing structured incident and service data that informs underwriting and targeted risk-management.
The Hanover Insurance Group – Commercial & Healthcare-Related Coverage – United States