Irwin Siegel Agency – Program Administrator and Broker Partner Supporting Human- and Social-Service Organizations
Supporting Senior-Care Ecosystems Through Human- and Social-Services Insurance Programs and Risk-Management Solutions
Irwin Siegel Agency (ISA) is a premier managing general underwriter/program administrator of insurance products and risk-management solutions for human- and social-service organizations. ISA distributes its programs through independent agents and brokers and works with A+-rated carriers to deliver specialized coverage. Its Social and Human Service Organizations program focuses on nonprofits and agencies providing social, behavioral-health, disability, and senior-service supports.
Who Is Irwin Siegel Agency in Human- & Social-Services and Senior-Care Risk?
ISA’s Social and Human Service Organizations program offers property and casualty coverage for providers, including features like replacement-cost, agreed-amount and blanket limits, equipment breakdown, earthquake and flood options, emergency-vacating expense, client-monies and securities, room-reserve, business-income/extra-expense, extermination expense, and more. Submission requirements include a brochure or website, an application (ISA can work from another carrier’s application), five years of currently valued loss runs with expiring premiums, ACORDs or coverage requirements, audited financials or tax returns for for-profits, drivers list, pro-forma statements, and executive-director résumé.
Many ISA-insured organizations serve older adults through senior centers, group-homes, adult-day and community programs, making ISA a significant player in community-based senior-support risk.
Why Senior-Care Ecosystems Need Irwin Siegel Agency
Senior-care ecosystems may rely on ISA when:
- Human- and social-service agencies serving older adults need tailored P&C programs.
- They value proactive risk-management support alongside coverage.
- Program underwriters require detailed submissions and loss information.
That makes robust incident, service, and financial documentation essential for ISA-placed accounts.
Case Study: ISA Social & Human Services Program for a Senior-Serving Non-Profit
A senior-serving nonprofit operates adult-day programs, transportation, group-homes, and supportive-housing for older adults and people with disabilities and works with an agent to place coverage in ISA’s Social and Human Service Organizations program. ISA and the carrier request:
- Program brochure/website, ACORDs, and coverage requirements.
- Five years of currently valued loss runs with expiring premiums.
- Audited financials, drivers list, and executive-director résumé.
Loss and incident data are scattered and inconsistent by program.
The nonprofit uses Caring Data to consolidate incidents, participant metrics, staffing information, and QI projects across all programs. ISA relies on Caring Data-based summaries when reviewing submissions, renewals, and stewardship, while the nonprofit uses the same data to demonstrate impact and safety improvements to funders.
Testimonials
- “Our ISA underwriter said our Caring Data submission set the bar for other human-services accounts.”
- “We finally had a single source for both insurance submissions and grant reporting.”
Key Contact
Irwin Siegel Agency (MGA/Broker) – Human & Social Services
Role: premier MGU/Program Administrator providing insurance and risk-management solutions for human- and social-service organizations, using A+-rated carriers.
Program focus: Social and Human Service Organizations – P&C coverage with specialized enhancements and detailed submission requirements.
Website:
https://www.siegelagency.com/
Address (listing):
100 Franklin Street, Suite 300, Worcester, MA 01608 (company card address: 25 Lake Louise Marie Rd., Rock Hill, NY 12775)
Phone (listing): 1-800-622-8272
Emails (listing): robin.houck@siegelagency.com; siegel@siegelagency.com
Contact (listing): Robin Houck
Final Thoughts
Senior-care ecosystems benefit when program administrators like Irwin Siegel Agency build social- and human-services programs that fit community-based senior-support organizations. Caring Data provides the program-level documentation that keeps those insurance relationships transparent and mission-aligned.
John Hancock – Hybrid Life & Long-Term-Care – United States