Nationwide – Carrier and Program Partner Supporting Senior-Care-Adjacent Facilities
Supporting Senior-Care Ecosystems Through Senior Living Insurance and Long-Term Care Solutions
Nationwide is a diversified insurance and financial services organization offering property and casualty coverage, life and annuity products, and long-term care solutions across the United States. Within commercial lines, Nationwide provides senior living insurance for for-profit and non-profit senior living communities, along with healthcare and behavioral health program partnerships that extend coverage to senior living facilities in all 50 states, subject to product limitations. On the individual side, Nationwide offers hybrid long-term care products that help older adults finance care at home or in senior communities.
Who Is Nationwide in Healthcare and Senior-Care Risk?
Nationwide’s senior living insurance offering is designed for communities that provide housing and services to older adults, including independent living, assisted living, and related levels of care. Coverage can be tailored around property, general liability, professional liability, auto, and other lines needed to protect facilities, staff, and residents. Through its healthcare and behavioral health program partners, Nationwide supports specialized programs for senior living facilities across the country.
In addition, Nationwide’s long-term care insurance solutions—offered as standalone policies or riders on life insurance—help individuals pay for home health care, assisted living, adult day care, nursing homes, and home modifications. This dual focus positions Nationwide as both a facility-level risk partner and an individual-level financing partner within senior-care ecosystems.
Why Senior-Care Ecosystems Need Nationwide
Senior-care ecosystems rely on Nationwide when:
- Senior living communities need tailored commercial coverage that addresses property, liability, and operational risks.
- Individuals and families seek long-term care solutions that provide flexible benefits and cash options to pay for senior-care services.
- Brokers and advisors want a single brand that spans both commercial senior living insurance and personal long-term care products.
Standardized incident and claims data—covering resident falls, medication-related incidents, property damage, abuse/neglect allegations, and auto-related events, as well as LTC benefit triggers like functional decline and care-setting transitions—give Nationwide a holistic view of risk across both facility and individual coverage layers. When organized in structured formats, this data supports more precise underwriting, better program design, and more informed guidance to providers and families.
Case Study
A regional senior-living organization operates independent and assisted living communities while also educating residents about personal long-term care planning. Nationwide insures the communities’ property and liability exposures through its senior living offerings and is a preferred LTC solution provider for residents. To better coordinate risk management and understand how coverage intersects with care, Nationwide requests structured incident and claims data from the communities.
The organization deploys Caring Data to standardize reporting of resident falls, medication incidents, property losses, abuse/neglect allegations, and emergency-response events across all sites. Separately, it tracks residents’ use of Nationwide long-term care benefits where applicable, including triggers, care-setting changes, and benefit duration (all shared in de-identified aggregate form). Nationwide’s underwriting and product teams analyze the combined datasets to refine senior living coverage terms, calibrate long-term care assumptions, and recommend risk-management initiatives such as fall-prevention programs and emergency-preparedness enhancements. The communities gain clearer insight into risk drivers and how residents’ LTC benefits support their care pathways over time.
Testimonials
“Our Nationwide contacts told us the Caring Data reports gave them a connected view of both community-level incidents and how residents were using long-term care benefits.”
“With standardized incident and claims data, we’ve been able to work with Nationwide to align our senior living coverage and resident planning resources more closely.”
Key Contact
Nationwide
Role: diversified insurer providing senior living insurance for communities and long-term care solutions for individuals participating in senior-care ecosystems.
Website:
https://www.nationwide.com/
Address (listing):
One Nationwide Plaza, Columbus, OH 43215
Phone (listing): 1-877-669-6877
Email (listing): NWHelp@nationwide.com; Supplier@nationwide.com
Contact (listing): Clayton Henderson
Final Thoughts
Senior-care ecosystems benefit when a carrier like Nationwide can support both senior living communities and the individuals who reside in them. Nationwide’s senior living insurance and long-term care solutions help manage operational risk and care-financing needs in tandem. Caring Data enhances this relationship by providing structured incident and claims information that underpins precise underwriting, thoughtful product design, and targeted risk-management support across senior-care settings.