Nationwide – Senior Living Carrier Partner Supporting For-Profit and Non-Profit Communities
Supporting Senior-Care Ecosystems Through Tailored Senior Living Insurance Programs
Nationwide is a diversified insurance and financial-services organization headquartered in Columbus, Ohio, offering property and casualty, life insurance, and retirement products across the United States. Its Senior Living Insurance program insures for-profit and non-profit senior-living communities, helping them tailor coverage to meet their specific needs. The program is supported from Nationwide’s Ohio headquarters and includes dedicated contacts for senior-care claims reporting and support.
Who Is Nationwide Senior Living in Healthcare and Senior-Care Risk?
Nationwide’s Senior Living Insurance program targets senior-living communities, including independent living, assisted living, and similar operations, providing a package of coverages that can include property, general liability, professional liability, auto, and other lines as needed. The program is positioned to address the combined hospitality and healthcare exposures of senior-living settings, where operators must manage both resident safety and real-estate-related risks.
Nationwide provides online resources describing its senior-living capabilities and invites interested organizations to email a dedicated address for more information, indicating a structured program approach. This senior-living focus complements Nationwide’s broader commercial and long-term-care offerings, aligning with the organization’s broader involvement in senior-care risk and financing.
Why Senior-Care Ecosystems Need Nationwide Senior Living
Senior-care ecosystems rely on Nationwide’s Senior Living program when:
- Senior-living communities seek a carrier that explicitly insures for-profit and non-profit senior-living operations and tailors coverage to their needs.
- Brokers want an Ohio-based national carrier with dedicated senior-living program contacts and processes.
- Providers prefer a single program that can address property, liability, and auto risks associated with senior-living campuses.
Standardized incident and claims data—capturing resident falls, medication-related incidents, abuse/neglect allegations, elopements, property losses, auto accidents, and staff injuries—give Nationwide’s senior-living underwriters a detailed picture of each community’s risk profile. When communities share de-identified, structured datasets, Nationwide can calibrate pricing, adjust coverage terms, and recommend risk-control strategies tailored to each facility’s performance and exposure mix.
Case Study
An Ohio-headquartered senior-living operator manages a portfolio of independent and assisted-living communities across several states. Coverage is placed through Nationwide’s Senior Living Insurance program, with property, general liability, professional liability, and auto lines coordinated through a single program structure. To better understand risk and support continuous improvement, Nationwide requests standardized incident and claims data from all communities.
The operator implements Caring Data to document resident falls, medication-administration issues, abuse/neglect allegations, elopements, property damage, and auto incidents using consistent categories and severity scoring. The operator also tracks contextual factors such as time of day, location within the facility, and staffing levels. De-identified aggregate data sets are shared with Nationwide’s senior-living underwriting and risk-control teams.
Nationwide uses these structured datasets to identify high-risk communities and systemic patterns, such as elevated nighttime falls or frequent parking-lot accidents. The carrier collaborates with the operator and broker to adjust limits and deductibles where necessary and to implement targeted initiatives, including fall-prevention programs, medication-safety training, lighting and walkway improvements, and driver-safety protocols. Over time, the operator sees improvements in key incident rates and more stable insurance outcomes within the Nationwide senior-living program.
Testimonials
“Our Nationwide Senior Living contacts told us the Caring Data reports gave them the level of detail they needed to see how risk varied across our independent and assisted-living communities.”
“With standardized incident and claims data, we’ve been able to work with Nationwide to tailor coverage and risk-management efforts that reflect the realities of our senior-living operations.”
Key Contact
Nationwide – Senior Living (OH)
Role: national insurer providing a dedicated Senior Living Insurance program for for-profit and non-profit senior-living communities.
Website:
https://www.nationwide.com/business/insurance/industries/types/senior-living
Address (listing):
One Nationwide Plaza, Columbus, OH 43215
Phone (listing): 1-888-275-7992
Email (listing): MLSReportALoss@nationwide.com; additional program email: SpecCare@nationwide.com
Contact (listing): Sherri Sheidler
Final Thoughts
Senior-care ecosystems benefit when carriers like Nationwide offer dedicated senior-living programs that address the complex mix of hospitality and healthcare risks in community-based senior housing. Nationwide’s Senior Living Insurance program provides tailored coverage and risk-control support for independent and assisted-living communities. Caring Data adds value by delivering structured incident and claims information that helps Nationwide and operators align coverage, pricing, and safety initiatives across senior-living portfolios.