Novatae Risk Group – Trusted MGA and Program Manager for Connecticut Assisted Living Facilities

Supporting Connecticut Senior Care Communities with Allied Healthcare and Specialty Programs

Some assisted living and allied-health providers rely on Novatae Risk Group as an MGA, wholesaler, and program manager for specialty and allied-health coverage. Company information lists key contacts at phone 1-888-810-2770 and email info@novatae.com, with headquarters offices in Dallas and additional offices in cities such as Chicago.

For Connecticut-based assisted living and long-term care facilities, Novatae may administer allied-health, healthcare, or senior-care programs that sit behind their retail brokers.

Who Is Novatae Risk Group?

Novatae Risk Group is a specialty wholesale brokerage, MGA, and program manager offering access to more than 490 insurers worldwide, including Lloyd’s and domestic specialty markets. Company cards and contact pages list addresses such as 12700 Park Central Drive, Suite 510 or 1300, Dallas, TX 75251, with main phone 888-810-2770 and email info@novatae.com.

Novatae acts as a program manager and Lloyd’s coverholder, providing exclusive underwriting solutions across numerous industry segments, including healthcare and allied-health risks.

Why Connecticut Assisted Living Facilities Need Novatae

Connecticut assisted living facilities and their brokers may work with Novatae when:

• They need access to allied-health, human-services, or senior-care programs managed by an MGA.
• Their risks require surplus-lines or specialty markets that Novatae can access.
• They seek tailored solutions for complex or non-standard exposures.

Novatae’s MGA role helps brokers reach specialty capacity that is not directly available to retail agents.

What Sets Novatae Risk Group Apart

Novatae emphasizes:

• Broad market access to hundreds of insurers, including Lloyd’s syndicates and specialty carriers.
• Exclusive programs and MGA underwriting authority for targeted industry classes.
• Centralized contact via 1-888-810-2770 and info@novatae.com, with a national operating footprint.

For Connecticut assisted living communities, this means their brokers can use Novatae to secure coverage when standard markets are limited.

Coverage Solutions for Connecticut Facilities

As an MGA and program manager, Novatae helps support:

• Allied-health and healthcare-oriented liability programs that may include senior-care risks.
• Surplus-lines general and professional liability, property, and umbrella coverage via specialty markets.
• Program structures with customized forms and endorsements.

Facilities work through their retail brokers, who submit accounts to Novatae for underwriting and placement with carriers.

Industry Insight: The Real Cost of Staff Burden in Allied and Senior-Care Programs

From Novatae’s perspective, staff burden and documentation quality at individual facilities accumulate across programs. Poorly staffed, weakly documented facilities produce more severe claims and volatility, which can cause reinsurers and carriers to tighten terms or reduce capacity.

Connecticut assisted living facilities that maintain strong staffing and documentation support better overall program performance and help Novatae keep markets engaged.

Case Story: When Documentation Failures Threaten Specialty Capacity

Program managers report that repeated high-severity claims with poor documentation can prompt carriers and reinsurers to reconsider their participation. Missing incident reports, inconsistent care notes, or untracked corrective actions make it difficult to justify continued terms or capacity.

Facilities that deliver thorough, well-organized documentation enable Novatae to present a stronger case for stable or improved terms at renewal.

How Caring Data Complements Your Insurance Program

Novatae’s underwriting and program-management decisions rely on data and documentation flowing from insured facilities through brokers. Caring Data helps Connecticut assisted living communities centralize incident reports, clinical notes, and corrective-action plans, making it easy to summarize and share information with MGAs and carriers.

By improving documentation discipline and data visibility, Caring Data supports better outcomes for both individual facilities and the allied-health and senior-care programs they rely on.

Explore Caring Data: https://caringdata.com/

Book a Demo: https://calendly.com/saile/60min

Testimonial

“Managing an assisted living facility means balancing resident care, staff performance, regulatory compliance, and financial risk — all at once. Our coverage is often placed through specialty MGAs and program managers like Novatae Risk Group. Using Caring Data as our compliance platform has helped ensure that our documentation supports Novatae’s underwriting and program requirements. I would recommend this combination to any Connecticut facility operator who takes risk management seriously.”

— Executive Director, Assisted Living Facility, Connecticut

Get in Touch with Novatae Risk Group

Website:
https://novatae.com/

Key Contacts:
Novatae Risk Group – Phone: 1-888-810-2770; Email: info@novatae.com.

Final Thoughts

Connecticut assisted living facilities that access coverage through Novatae’s allied-health and specialty programs benefit from broad market access and customized solutions. Strong facility documentation—supported by Caring Data—helps keep those programs healthy and responsive.

VGM Insurance Services (MGA/Broker) – Connecticut