PCH Mutual – Risk-Retention Group Supporting Virginia Adult-Care and Assisted-Living Providers
Supporting Virginia Senior-Care Ecosystems Through Member-Focused Coverage for Adult-Care and Assisted-Living Facilities
PCH Mutual Insurance Company is a risk-retention group focused on closely held and family-owned adult-care facilities. Its mission statement emphasizes providing high-quality insurance designed specifically for adult-care homes. PCH Mutual works closely with Tangram’s Personal Care and Assisted Living Insurance Center (PCALIC), which uses the address 550 South Hope Street, Suite 800, Los Angeles, CA 90071, phone 1-800-673-2558, and email pcalic@tangramins.com. Your listing matches this address and phone, and identifies Camie Poplawski as a key contact.
Who is PCH Mutual in Virginia Senior-Care Risk?
PCH Mutual is an RRG designed for owners of adult-care homes and small assisted-living facilities, providing liability and related coverages tailored to their environments. PCALIC/Tangram administers much of the day-to-day service, marketing, and claims coordination for PCH Mutual insureds.
For Virginia senior-care ecosystems, PCH Mutual can be the liability carrier for small adult-care facilities and family-owned homes that meet membership criteria. Virginia operators typically access PCH Mutual through PCALIC/Tangram, using 800-673-2558 and pcalic@tangramins.com.
Why Virginia Senior-Care Ecosystems Use PCH Mutual
Virginia adult-care providers use PCH Mutual when:
- They are closely held or family-owned facilities seeking RRG-based solutions.
- They want coverage and risk-management focused specifically on adult-care operations.
- They value PCALIC’s support for claim reporting and risk-management guidance.
PCH Mutual and PCALIC emphasize prompt incident reporting and offer a Loss Impact Hotline at 1-877-553-4254 for adverse events, with general service via 800-673-2558. When Virginia facilities call early and provide detailed information, they help PCH Mutual and PCALIC manage claims and prevent escalation.
Case Study (Virginia Focus)
A family-owned adult-care home in Virginia participates in PCH Mutual through PCALIC. When a resident fall occurs, the owner calls 800-673-2558 and uses the Loss Impact Hotline to discuss whether to file a claim.
The PCALIC/Tangram team provides guidance on documenting the incident, communicating with family, and determining next steps. The experience leads the Virginia facility to refine fall-risk assessments and resident-supervision practices, reducing future incidents.
Testimonials
“As a family-owned adult-care provider in Virginia, we appreciate that PCH Mutual and PCALIC understand our scale and realities.”
“Using the hotline and working with PCH Mutual has helped our Virginia leadership feel more confident in handling adverse events.”
Key Contact
PCH Mutual – Virginia
Role: risk-retention group providing liability coverage tailored to closely held and family-owned adult-care and assisted-living facilities in Virginia, administered via PCALIC/Tangram.
Main sites: https://pchmutual.com and https://pcalic.com
Address (listing/administration): 550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone (listing): 1-800-673-2558
Key emails (from your listing and public info): pcalic@tangramins.com
Contact (listing): Camie Poplawski
Final Thoughts
For Virginia senior-care ecosystems, PCH Mutual and PCALIC offer RRG-based coverage and support specifically designed for smaller adult-care and assisted-living facilities. When Virginia members use the hotline, report incidents promptly, and act on risk-management advice, they help maintain a stable, member-driven insurance solution tailored to their niche.