Prime Insurance Company – E&S Carrier Supporting Washington Senior-Care-Related Specialty Risks

Supporting Washington Senior-Care Ecosystems Through Excess & Surplus Solutions for Hard-to-Place and Declined Risks

Prime Insurance Company is an excess and surplus lines carrier headquartered at 8722 South Harrison Street, Sandy, UT 84070. Corporate profiles and contact pages confirm this address and list 800-257-5590 as the main toll-free number for underwriting and general inquiries, with 801-304-5500 as a primary office phone. Prime positions itself as a market for hard-to-place and declined risks, including specialty liability, property and casualty, and professional liability.

Who Is Prime in Washington Senior-Care Risk?

Prime specializes in excess and surplus (E&S) solutions for unconventional, distressed, or previously declined accounts. Its offerings include general liability, professional liability, commercial auto, property, and other coverages tailored to unique exposures.

For Washington senior-care ecosystems, Prime can be a solution when assisted-living facilities, behavioral-health agencies, adult-day centers, or senior-service vendors face non-renewal, high-severity loss histories, or unusual operations that standard carriers decline. Claims are supported through Claims Direct Access (CDA), with 24-hour emergency claims lines such as 877-243-8182 and contact via cda@xinsurance.com.

Why Washington Senior-Care Ecosystems Use Prime

Washington senior-care-related organizations and brokers turn to Prime when:

• Conventional markets decline or cancel coverage due to loss history, unusual services, or perceived severity.
• They need tailored forms and manuscript endorsements addressing non-standard senior-care exposures.
• They value direct collaboration with a carrier that markets itself as a “solution” for hard-to-place and specialty risks.

Prime’s contact page highlights a partnership approach to underwriting, risk management, and claims, encouraging agents and insureds to discuss unique exposures rather than accept declinations. When Washington providers work with Prime underwriters, CDA claims staff, and leadership like Rick J. Lindsey, they can find coverage options that keep operations insured when traditional markets are not available.

Case Study (Washington Focus)

A Washington residential care home for seniors with complex behavioral and medical needs experiences multiple liability claims and non-renewal from a standard carrier. Its broker approaches Prime Insurance Company seeking an E&S solution.

Prime underwrites a package including general and professional liability with customized endorsements addressing the home’s higher-risk profile. When a serious incident leads to a large claim, the facility reports it to CDA via 24-hour emergency claims (877-243-8182) and email cda@xinsurance.com. Prime and CDA work with defense counsel and the Washington provider to manage litigation and implement risk-management changes around supervision, documentation, and incident escalation. Over time, loss experience begins to stabilize under the specialized program.

Testimonials

“Our Washington specialty senior-care home values Prime’s ability to step in when standard markets walked away.”

“Working with Prime Insurance Company, CDA, and leadership like Rick J. Lindsey has helped our Washington leadership keep critical liability coverage in place while we improve risk controls.”

Key Contact

Prime Insurance Company – Washington

Role: E&S carrier providing specialty liability, professional, and property-and-casualty solutions for hard-to-place Washington senior-care-related risks via agents and program partners.

Main site: https://www.primeis.com/.

Headquarters address: 8722 South Harrison Street, Sandy, UT 84070.

Phones:

800-257-5590 – main toll-free phone for Prime Insurance Company.

801-304-5500 – primary office phone.

24-hour emergency claims: 877-243-8182, handled via Claims Direct Access (CDA).

Key emails (from your listing and Prime/CDA resources):

cda@xinsurance.com – Claims Direct Access email for emergency and standard claims.

quotes@primeis.com – submissions and quote requests.

Contact (listing): Rick J. Lindsey (President/leadership associated with Prime and XINSURANCE).

Final Thoughts

For Washington senior-care ecosystems, Prime Insurance Company offers an E&S option when standard carriers will not write or renew coverage, particularly for higher-risk or unusual operations. When Washington providers and brokers collaborate with Prime, CDA, and contacts like Rick J. Lindsey, they can maintain essential liability protection while addressing underlying risk issues.

ProAssurance – Washington