ProAssurance – Senior-Care and Healthcare-Liability Partner Supporting Senior-Living and Long-Term-Care Providers
Supporting Senior-Care Ecosystems Through Senior-Care and Miscellaneous-Medical Professional-Liability Solutions
ProAssurance is a healthcare-liability carrier serving the healthcare community with professional-liability insurance and risk services since 1976. Its Senior Care business offers primary and excess professional- and general-liability insurance on a claims-made basis for senior-living and long-term-care providers, via surplus-lines brokers nationwide. Senior Care is part of ProAssurance’s broader healthcare portfolio, which also includes physicians, hospitals, and miscellaneous-medical risks.
Who Is ProAssurance in Senior-Care Risk?
The ProAssurance Senior Care fact sheet describes coverage for senior-living and LTC providers, offering primary and excess PL/GL on a claims-made basis, distributed through surplus-lines brokers across the country. The same fact sheet lists contact information for underwriting leadership and underwriters focusing on senior-living and LTC programs. As a long-standing healthcare-liability carrier, ProAssurance emphasizes fair treatment of insureds, strong claims expertise, and risk-services that address senior-care issues such as falls, pressure injuries, and abuse.
Senior-care ecosystems use ProAssurance to structure primary and excess PL/GL coverage for senior-living communities and LTC facilities, often as part of layered programs.
Why Senior-Care Ecosystems Need ProAssurance
Senior-care ecosystems may rely on ProAssurance when:
- Skilled-nursing, assisted-living, and senior-living communities need healthcare-focused PL/GL coverage.
- Brokers want carriers with deep healthcare-liability roots and senior-care-specific expertise.
- Underwriters and risk-services teams expect detailed incident and clinical documentation.
That makes structured incident and clinical documentation central for ProAssurance-insured facilities.
Case Study: ProAssurance Senior-Care Coverage for a Multi-State Senior-Living System
A multi-state senior-living system of assisted-living, memory-care, and skilled-nursing communities obtains primary PL/GL coverage and excess layers through ProAssurance Senior Care. Loss experience includes falls, pressure injuries, wandering events, and abuse allegations. ProAssurance and the broker request:
- Multi-year loss runs by facility, state, and allegation.
- Clinical documentation, investigations, and root-cause analyses for severe claims.
- System-level QI and risk-management plans focused on senior-care issues.
Data resides in multiple systems and formats across the system.
The organization deploys Caring Data to centralize incidents, functional and clinical changes, staffing metrics, and QI projects across all communities. ProAssurance uses Caring Data-backed analytics in underwriting, claims reviews, and risk-services engagements, aligning coverage structures and risk-management support with documented improvements.
Testimonials
- “Our ProAssurance Senior Care team said the Caring Data dashboards were exactly what they needed to understand our portfolio.”
- “We used ProAssurance feedback plus Caring Data metrics to prioritize QI projects at our highest-risk sites.”
Key Contact
ProAssurance – Senior Care
Role: healthcare-liability carrier providing primary and excess PL/GL for senior-living and LTC providers, with risk services and senior-care focus.
Website:
https://proassurance.com/senior-care
Address (listing):
100 Brookwood Place, Birmingham, AL 35209
Phones (listing): 1-800-282-6242; 205-877-4400 (headquarters)
Primary submissions email (listing): Submissions@ProAssurance.com
Senior-care contact examples (from fact sheet): SeniorCare@ProAssurance.com; various underwriters and leaders.
Contact (listing): Steve Dapkus
Final Thoughts
Senior-care ecosystems benefit when healthcare-liability specialists like ProAssurance bring focused senior-care expertise, claims skill, and risk-services to senior-living and LTC providers. Caring Data provides the facility-level documentation that allows those partnerships to be proactive and outcome-oriented.
Redwood / RRG Programs – Community & Youth-Serving Organizations – United States