Tangram Insurance Services / PCALIC – Program Administrator for Georgia Personal Care and Assisted-Living Facilities
Supporting Georgia Personal Care Homes and Assisted-Living Communities with Program Management and Carrier Access
Tangram Insurance Services is the parent organization behind the Personal Care & Assisted Living Insurance Center (PCALIC), which administers liability programs—often through PCH Mutual—for adult residential care facilities nationwide, including Georgia. PCALIC is described as “a division of Tangram Insurance Services” that has provided insurance for adult residential care for decades.
PCALIC’s contact page lists phone 1-800-673-2558 and email pcalic@tangramins.com as the main contact points for inquiries, quotes, and service.
Who Is Tangram / PCALIC?
Tangram Insurance Services is a program manager and MGA that designs and administers specialty insurance programs, including the Personal Care & Assisted Living Insurance Center. PCALIC focuses on adult residential care and assisted-living providers, offering general and professional liability programs often written through PCH Mutual.
Tangram’s PCALIC division serves facilities in all 50 states, with centralized contact via 1-800-673-2558 and pcalic@tangramins.com.
Why Georgia Assisted-Living Facilities Need Tangram / PCALIC
Georgia personal care homes and assisted-living communities may work with Tangram/PCALIC when:
- They seek a program administrator dedicated to adult residential care.
- They participate in PCH Mutual programs arranged and administered by PCALIC.
- They want risk-management support and resources specific to their type of facility.
Tangram/PCALIC’s specialization helps Georgia providers find coverage tailored to their operations.
What Sets Tangram / PCALIC Apart
Tangram/PCALIC emphasizes:
- A niche focus on personal care and assisted-living facilities.
- A member-owned carrier relationship (PCH Mutual) backing general and professional liability coverage.
- Easy access to program information and quotes via 1-800-673-2558 and pcalic@tangramins.com.
For Georgia operators, this means a program structure and service model that understands their regulatory and operational realities.
Program Solutions for Georgia Facilities
Through Tangram/PCALIC, Georgia facilities can access:
- General and professional liability programs designed for personal care homes and assisted-living communities.
- Risk-management tools, resources, and hotline support tied to PCH Mutual membership.
- Coordinated service and claims assistance through PCALIC account managers.
Facilities typically engage with PCALIC/Tangram from application through claim, with carrier backing from PCH Mutual and others.
Industry Insight: The Real Cost of Staff Burden in Program-Managed Facilities
For Tangram/PCALIC, staff burden at facilities appears as incomplete applications, missing loss runs, and weak incident documentation, all of which make program management harder and can limit carrier appetite for certain accounts.
Georgia facilities that keep their data organized allow Tangram/PCALIC to present them more favorably to carriers like PCH Mutual and potentially improve terms.
Case Story: When Documentation Gaps Limit PCALIC Program Options
If a Georgia assisted-living facility comes up for renewal but provides only partial claims history and no clear documentation of improvements, Tangram/PCALIC may have fewer options for competitive pricing or enhancements.
Facilities that can show trend data, incident details, and corrective-action steps give Tangram/PCALIC more leverage with carriers.
How Caring Data Complements Tangram / PCALIC Programs
Tangram/PCALIC’s value depends on delivering accurate risk information and loss data to carriers. Caring Data helps Georgia personal care homes and assisted-living communities centralize incident reports, clinical documentation, and corrective-action plans, making it easier to supply complete submissions and renewal data.
By strengthening documentation discipline and visibility, Caring Data supports better outcomes for Georgia providers in Tangram/PCALIC programs.
Explore Caring Data: https://caringdata.com/
Book a Demo: https://calendly.com/saile/60min
Testimonial
“Managing a personal care or assisted-living facility in Georgia means balancing resident care, staff performance, regulatory compliance, and financial risk — all at once. Working with Tangram’s PCALIC program has connected us with coverage shaped around our needs. Using Caring Data as our compliance platform has helped ensure that Tangram and its carriers see the full picture of our risk-management efforts. I would recommend this combination to any Georgia provider who takes risk management seriously.”
— Executive Director, Personal Care & Assisted-Living Facility, Georgia
Get in Touch with Tangram / PCALIC
Website:
https://pcalic.com
Key Contacts:
PCALIC (a division of Tangram Insurance Services), Phone: 1-800-673-2558; Email: pcalic@tangramins.com.
Final Thoughts
Georgia personal care and assisted-living facilities that work with Tangram/PCALIC benefit from a program administrator that understands their niche; Caring Data helps them provide the level of documentation those programs expect.
CNA – Georgia