Tangram Insurance Services – Personal Care and Assisted Living Program Administrator for Indiana Adult Residential-Care Facilities
Supporting Indiana Personal Care and Assisted Living Communities with Dedicated Residential-Care Insurance Programs
Tangram Insurance Services administers a Personal Care & Assisted Living insurance program built for brokers who need specialized underwriting and reliable capacity for adult residential-care facilities. Program materials explain that, through the Personal Care & Assisted Living Insurance Center (PCALIC), Tangram provides insurance designed to meet the needs of adult residential-care facilities, including personal-care homes and assisted-living communities.
The program focuses on delivering tailored general and professional liability coverage, commercial property, cyber liability, and related protections for residential-care operators.
Who Is Tangram Insurance Services?
Tangram Insurance Services is a program administrator/MGA that designs and manages specialty insurance programs, including the Personal Care & Assisted Living program offered through PCALIC. Tangram works with carrier partners and brokers to deliver specialized solutions to niche industries such as adult residential care.
Within senior-care, Tangram’s primary role is to connect brokers and facilities with coverage tailored to personal-care and assisted-living risks.
Why Indiana Assisted-Living Facilities Need Tangram
Indiana personal-care and assisted-living providers may work with Tangram when:
Their brokers need a dedicated residential-care program instead of piecing together generic coverages.
They operate adult residential-care homes, small assisted-living communities, or similar settings that match the PCALIC program’s appetite.
They want access to specialized underwriting and capacity focused on their segment.
Because Tangram’s PCALIC program is built around adult residential-care, Indiana facilities gain a partner that understands their regulatory and operational environment.
What Sets Tangram’s Personal Care & Assisted Living Program Apart
Tangram’s program emphasizes:
Coverage designed specifically for adult residential-care facilities, including personal-care homes and assisted-living communities.
Available lines such as general liability, professional liability, cyber liability, and commercial property integrated under one program.
Dedicated underwriting and program support via PCALIC, with thousands of assisted-living providers already participating.
For Indiana providers, this means a coherent insurance package aligned with their day-to-day exposures.
Coverage Solutions for Indiana Facilities
Through PCALIC and Tangram, Indiana facilities can access:
General liability and professional liability coverage focused on resident-care and premises exposures.
Commercial property coverage and cyber liability for qualifying operations.
Program structures that accommodate a variety of adult residential-care models.
Facilities usually participate via brokers submitting to PCALIC and Tangram’s underwriting team.
Industry Insight: The Real Cost of Staff Burden in Program Underwriting
Program administrators like Tangram rely on detailed information about incidents, care practices, and facility operations to maintain stable pricing and capacity. When Indiana facilities provide only minimal data, it is harder to distinguish well-managed homes from higher-risk operations, which can lead to broader rate increases or tightened guidelines.
Robust documentation allows Tangram to reward facilities that manage risk more effectively.
Case Story: When Documentation Gaps Limit Tangram’s Flexibility in Indiana
If an Indiana facility in the PCALIC/Tangram program experiences several falls or medication-related incidents but keeps sparse records, underwriters may be forced to treat it as a generic high-risk account.
When the facility later implements structured incident documentation, root-cause analysis, and corrective-action tracking, Tangram can better understand the situation and potentially tailor terms accordingly.
How Caring Data Complements Tangram’s Personal Care & Assisted Living Program
Caring Data helps Indiana personal-care and assisted-living providers centralize incident reports, resident-care notes, and corrective-action plans, producing a clear operational picture that supports Tangram’s underwriting and renewal reviews.
By improving documentation and analytics, Caring Data strengthens facilities’ ability to work with Tangram’s specialized program and maintain favorable participation.
Explore Caring Data: https://caringdata.com/
Book a Demo: https://calendly.com/saile/60min
Testimonial
“Partnering with a program administrator that understands personal-care and assisted-living homes has been critical for our Indiana communities. Caring Data gives us the documentation foundation we need to work effectively with our broker and the Tangram/PCALIC program. I would recommend this combination to any Indiana residential-care provider.”
— Executive Director, Personal-Care Home, Indiana
Get in Touch with Tangram Insurance Services / PCALIC
Website:
https://pcalic.com and https://tangramins.com/programs/personal-care-and-assisted-living/
Key Contacts:
Tangram Insurance Services – Personal Care & Assisted Living Program, 550 South Hope Street, Suite 800, Los Angeles, CA 90071; Phone: 1-800-673-2558; Program contact: Camie Poplawski; Email: pcalic@tangramins.com.
Final Thoughts
Indiana adult residential-care and assisted-living providers that participate in Tangram’s PCALIC program benefit from a dedicated residential-care insurance solution; Caring Data supports the documentation and analytics that keep these programs strong.
CNA – Indiana