Tangram / PCALIC – Personal-Care and Assisted-Living Liability Partner Supporting North Carolina Residential-Care Homes
Helping North Carolina Senior-Care Ecosystems Through Dedicated Assisted-Living and Adult Residential-Care Insurance Programs
Tangram Insurance Services is a national program manager focused on social-service and nonprofit risks, and it owns the Personal Care & Assisted Living Insurance Center (PCALIC), a program manager for adult residential-care facilities. PCALIC was launched to help adult residential-care facilities secure affordable insurance and practical risk-management solutions and now operates as a division of Tangram. Tangram’s Assisted Living and Personal Care program is a dedicated residential-care facility insurance program built for brokers who need specialized underwriting and reliable capacity. For North Carolina senior-care ecosystems, Tangram/PCALIC matters as a specialist for adult residential-care and non-medical home-care organizations.
Who Is Tangram / PCALIC in Residential-Care and Assisted-Living Risk?
Tangram’s Assisted Living and Personal Care program provides a dedicated residential-care facility insurance solution with tailored underwriting and capacity. PCALIC specializes in adult residential-care homes and offers general and professional-liability products designed exclusively for assisted-living and companion-care facilities, plus risk-management tools. Contact information for PCALIC highlights its role as a division of Tangram Insurance, providing coverage to adult-care facilities nationwide.
In North Carolina, smaller assisted-living, personal-care homes, and non-medical home-care providers can access Tangram/PCALIC programs via their retail agents.
Why North Carolina Senior-Care Ecosystems Need Tangram / PCALIC
North Carolina senior-care ecosystems may rely on Tangram/PCALIC when:
- Adult residential-care and assisted-living homes want a program purpose-built for their sector.
- Underwriters and risk-management teams require detailed incident and operational data.
- Facilities need affordable liability options with social-service and nonprofit expertise.
That makes structured, high-quality documentation vital for NC facilities insured through Tangram/PCALIC.
Case Study: Tangram/PCALIC Liability Program for a North Carolina Adult Residential-Care Home
A North Carolina adult residential-care home with 20 residents purchases general- and professional-liability coverage through Tangram’s Personal Care & Assisted Living program (PCALIC). Over several policy terms, the NC home experiences falls, medication-administration concerns, and allegations of inadequate supervision. Tangram/PCALIC requests:
- Incident reports, investigations, and corrective-action plans.
- Clinical and functional documentation (ADL assessments, care-plans) for affected residents.
- Staffing schedules, training, and supervision records.
The home keeps most data in paper charts, simple EHR modules, and spreadsheets, making it difficult to present a complete risk picture.
The NC operator implements Caring Data to capture incidents, functional changes, care-plan updates, staffing metrics, and QI initiatives in a single structured platform. When Tangram/PCALIC requests documentation, the facility provides Caring Data reports that clearly link incidents to resident status, staffing, and follow-up actions, supporting both underwriting and claims handling.
How Caring Data Complements Tangram / PCALIC
Caring Data helps North Carolina residential-care and assisted-living operators meet Tangram/PCALIC’s expectations. For NC ecosystems, Caring Data:
- Connects incidents and outcomes with resident acuity and staffing patterns across homes.
- Simplifies preparing submissions, renewals, and claim files for Tangram’s personal-care and assisted-living program.
- Improves transparency for boards, regulators, residents, and Tangram/PCALIC around risk and improvement.
Explore Caring Data:
Book a Demo:
https://calendly.com/saile/60min
Testimonial
“Because our North Carolina residential-care home relies on Tangram/PCALIC’s assisted-living program, the way we document incidents and improvement projects directly affects our coverage and pricing. Caring Data has helped us centralize incident, ADL, and staffing information, which Tangram and PCALIC now use when reviewing our North Carolina results. I would recommend this combination to any NC personal-care or assisted-living home working with Tangram.”
— Administrator, Adult Residential-Care Home, North Carolina
Key Contact
Tangram Insurance Services / PCALIC
Program focus: Assisted Living and Personal Care – dedicated residential-care facility program for brokers
PCALIC services: tailored liability solutions for adult residential-care facilities and non-medical home-care organizations
PCALIC brand: Personal Care & Assisted Living Insurance Center – division of Tangram Insurance Services
Website:
https://pcalic.com and https://tangramins.com
Address (listing):
550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone (example): 1-800-673-2558
Program contact:
pcalic@tangramins.com
Final Thoughts
North Carolina senior-care ecosystems benefit when program managers like Tangram/PCALIC design insurance specifically for adult residential-care and assisted-living homes. Caring Data provides the documentation foundation that keeps those programs aligned with daily operations.
CNA – North Carolina
CNA – North Carolina