Tangram Insurance Services – Program Administrator Partner Supporting Adult Residential and Senior-Care Risks
Supporting Senior-Care Ecosystems Indirectly Through Program Administration for Adult-Care and Specialty Programs
Tangram Insurance Services is a program administrator that designs, distributes, and manages niche insurance programs, including the Personal Care & Assisted Living Insurance Center (PCALIC) offerings. By administering these programs and supporting the PCH Mutual RRG, Tangram provides underwriting, claims coordination, and risk-management services tailored to adult-residential and assisted-living providers. Its role links specialized capacity with day-to-day provider operations.
Who Is Tangram in Healthcare and Senior-Care Risk?
Tangram serves as the program administrator behind PCALIC’s adult-care facility programs, including liability and workers’ compensation offerings for adult-family homes, personal-care homes, and assisted-living facilities. It coordinates submissions, policy issuance, and risk-management resources and acts as a key contact point for insured facilities.
By partnering with carriers and RRGs, Tangram helps ensure that adult-care providers can access coverage designed for their regulatory environment, resident populations, and staffing models.
Why Senior-Care Ecosystems Need Tangram Insurance Services
Senior-care ecosystems rely on Tangram when:
Adult-care providers participate in PCALIC/PCH Mutual programs administered by Tangram.
They need a program administrator that understands adult-residential operations and regulations.
They value coordinated support for underwriting, claims, and risk-management.
That makes structured incident, claims, and exposure data essential for Tangram’s program oversight and carrier relationships.
Case Study: Tangram-Administered Adult-Care Portfolio
Tangram manages a growing portfolio of adult-care facilities through PCALIC and PCH Mutual. To evaluate performance and support program growth, Tangram requests from participating homes:
Standardized incident data for residents and staff.
Claims histories mapped to exposure metrics like resident-days and staffing levels.
Information on adoption of recommended risk-management practices.
Data arrive in multiple formats, limiting portfolio-level insight.
Tangram encourages participating facilities to use Caring Data to record incidents and exposures using a shared taxonomy. Tangram and partner carriers use the resulting datasets to identify facilities with strong performance, focus education where needed, and refine program guidelines to support long-term viability.
Testimonials
“Our Tangram program contact told us the standardized Caring Data reports were extremely helpful in benchmarking our facility against peers.”
“We now see how aligning our data with Tangram’s program needs supports continued access to specialized adult-care coverage.”
Key Contact
Tangram Insurance Services (Program Administrator for PCALIC/PCH Mutual)
Role: program administrator managing adult-care and assisted-living insurance programs, including those supported by PCH Mutual and PCALIC.
Website:
https://pcalic.com
Address (listing):
550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone (listing): 1-800-673-2558
Email (program): pcalic@tangramins.com
Contact (listing): Camie Poplawski
Final Thoughts
Senior-care ecosystems benefit when program administrators like Tangram coordinate specialized adult-care programs that combine tailored coverage with practical risk-management support. Caring Data contributes by giving Tangram and its partners a consistent, comparable view of risk across participating facilities.
CNA – Healthcare & Senior-Care Insurance – United States