Tangram Insurance Services – Program Administrator Partner Supporting Adult Residential and Senior-Care Risks
Supporting Senior-Care Ecosystems Indirectly Through Program Administration for Adult-Care and Specialty Programs
Tangram Insurance Services is the program administrator behind PCALIC’s adult-care facility programs, managing underwriting, risk-management, and carrier relationships. It designs and administers niche insurance programs, including those supporting adult-family homes, personal-care homes, and assisted-living facilities through PCH Mutual and PCALIC.
Who Is Tangram in Healthcare and Senior-Care Risk?
Tangram coordinates submissions, policy issuance, and risk-management resources for PCALIC’s adult-care facility programs and the PCH Mutual RRG. It helps ensure that adult-care providers obtain coverage that reflects their regulatory environment, resident populations, staffing models, and risk-management practices, working with carriers and reinsurers to maintain sustainable capacity.
Tangram’s role includes managing program guidelines, supporting insureds through education and best-practice resources, and using tools like the Loss Impact Hotline to engage insureds early when incidents occur.
Why Senior-Care Ecosystems Need Tangram Insurance Services
Senior-care ecosystems rely on Tangram when:
- Adult-care providers participate in PCALIC/PCH Mutual programs administered by Tangram.
- They need a program administrator that understands adult-residential operations and regulations.
- They value coordinated support across underwriting, claims, and risk-management.
This makes structured incident, claims, and exposure data essential for Tangram’s program oversight and carrier relationships.
Case Study
Tangram manages a growing portfolio of adult-care facilities via PCH Mutual and PCALIC and seeks better portfolio-level insight. It requests standardized incident and claims data, exposure measures (resident-days, staffing), and information on adoption of recommended risk-management practices from participating homes. Data arrives in varied formats, limiting comparability.
Tangram encourages participating facilities to use Caring Data to record incidents and exposures using a shared taxonomy. Tangram and partner carriers use the resulting datasets to identify facilities with strong performance, focus education where needed, and refine program guidelines to support long-term viability, while members gain benchmarks and insight into how they stack up against peers.
Testimonials
“Our Tangram program contact told us the standardized Caring Data reports were extremely helpful in benchmarking our facility against peers.”
“We now see how aligning our data with Tangram’s program needs supports continued access to specialized adult-care coverage.”
Key Contact
Tangram Insurance Services (Program Administrator for PCALIC/PCH Mutual)
Role: program administrator managing adult-care and assisted-living insurance programs, including those supported by PCH Mutual and PCALIC.
Website:
https://pcalic.com
Address (listing):
550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phone (listing): 1-800-673-2558
Email (program): pcalic@tangramins.com
Contact (listing): Camie Poplawski
Final Thoughts
Senior-care ecosystems benefit when program administrators like Tangram coordinate specialized adult-care programs that blend tailored coverage with practical risk-management support. Caring Data contributes by giving Tangram and its partners a consistent, comparable view of risk across participating facilities.
CNA – Healthcare & Senior-Care Insurance – United States