Tangram Insurance Services – Program Administrator and Managing Partner Supporting PCH Mutual and Senior-Care-Related Organizations
Supporting Senior-Care Ecosystems Through Program Administration for Personal-Care and Assisted-Living Risks
Tangram Insurance Services is a program administrator and managing general underwriter that partners with specialty carriers and risk-retention groups to deliver niche insurance solutions, including programs for personal-care and assisted-living facilities via PCALIC and PCH Mutual. Through these programs, Tangram manages underwriting, distribution, and service for personal-care home and adult-care liability offerings nationwide.
Who Is Tangram Insurance Services in Healthcare and Senior-Care Risk?
Through the PCALIC brand and related services, Tangram administers general and professional liability programs for personal-care and assisted-living facilities, with coverage written through PCH Mutual. Tangram coordinates applications, underwriting review, and policy issuance, and serves as a primary point of contact via phone and the pcalic@tangramins.com email address. It also supports risk-management initiatives in partnership with PCH Mutual and other service providers.
For senior-care ecosystems, Tangram operates as the program-administration engine behind PCH Mutual’s offerings, translating facility-level information into underwriting, coverage, and service structures that fit personal-care and small assisted-living operations.
Why Senior-Care Ecosystems Need Tangram Insurance Services
Senior-care ecosystems rely on Tangram when:
- Personal-care and assisted-living facilities need a streamlined, program-based path to obtain specialized liability coverage through PCH Mutual.
- Brokers want a program administrator that understands residential-care operations and RRG requirements.
- Facilities value responsive service and clear communication on underwriting, risk requirements, and coverage structures.
Standardized incident, claims, and exposure data submitted through Tangram enhances underwriting efficiency and accuracy. Clean data enables Tangram to prepare stronger submissions for PCH Mutual and provide clearer feedback to facilities about how their practices influence coverage and pricing.
Case Study
A multi-site personal-care provider works with a retail agent and Tangram’s PCALIC program to secure coverage with PCH Mutual. Tangram requests supplemental information, including detailed incident histories and resident-day exposures for each home.
The provider uses Caring Data to consolidate and standardize incident reporting across its homes, capturing falls, behavioral incidents, medication errors, and elopements with common definitions. De-identified aggregate reports are shared with Tangram as part of new-business and renewal submissions. Tangram uses these structured datasets to support underwriting decisions, ensure appropriate limits and deductibles, and recommend risk-management resources available through PCH Mutual and partners.
Testimonials
“Our Tangram contacts told us the Caring Data reports made our submissions more complete and easier to underwrite across all our personal-care homes.”
“We now see how standardized incident and exposure data support stronger program administration and clearer feedback from Tangram Insurance Services.”
Key Contact
Tangram Insurance Services
Role: program administrator and MGA delivering personal-care and assisted-living liability programs written through PCH Mutual for senior-care-related organizations.
Website:
https://pcalic.com
Address (listing):
550 South Hope Street, Suite 800, Los Angeles, CA 90071
Phones (listing): 1-800-673-2558
Email (listing): pcalic@tangramins.com
Contact (listing): Camie Poplawski (phone: 1-800-673-2558)
Final Thoughts
Senior-care ecosystems benefit when program administrators like Tangram Insurance Services help translate residential-care realities into specialized liability programs such as PCH Mutual. Caring Data supports this workflow by providing standardized facility-level incident and exposure information that improves underwriting quality and risk-management conversations.