Zurich North America – Specialty Carrier Supporting West Virginia Senior-Care-Related Risks

Supporting West Virginia Senior-Care Ecosystems Through Property & Casualty, Healthcare Programs, and Centralized Claims Support

Zurich North America is the U.S. arm of Zurich Insurance Group, headquartered at 1299 Zurich Way, Schaumburg, IL 60196-1056. Zurich’s contact-us page identifies 1-800-382-2150 as the customer-support number for general inquiries and confirms the Schaumburg address as the primary U.S. corporate location.

Who Is Zurich North America in West Virginia Senior-Care Risk?

Zurich provides commercial property and casualty coverage to businesses across many industries, including healthcare and senior living. Lines include workers’ compensation, general liability, auto, property, and specialty coverages; Zurich also offers risk-engineering and captive-solutions services that can be important for large senior-care operators.

For West Virginia senior-care ecosystems, Zurich can insure senior-living communities, long-term-care providers, and healthcare systems, often through tailored programs and risk-engineering support, depending on underwriting appetite.

Why West Virginia Senior-Care Ecosystems Use Zurich North America

West Virginia senior-care-related organizations and brokers use Zurich when:

• They require integrated property, casualty, and workers’ compensation solutions from a global carrier.
• They value Zurich’s risk-engineering services and healthcare-focused programs.
• They need strong claims infrastructure with clear lines into specific claims units.

Zurich’s claims-office information lists multiple claims numbers:

• Claims inquiries: 1-800-987-3373 and 1-877-962-2567, among others.
• GL claims: 1-800-241-7570; auto claims: 1-800-228-9283; workers’ compensation regionals like 1-800-695-6575 (North Central) and others.
• West Virginia program documents (e.g., Zurich’s “Important Information” for certain WV programs) refer to webclaims.zurichna.com and phone 1-800-987-3373 for reporting incidents. Your listing highlights a claims vendor-management group phone, 847-413-5018, and us.claims@zurichna.com, consistent with internal vendor and claims contacts.

Case Study (West Virginia Focus)

A West Virginia senior-care chain with multiple skilled-nursing and assisted-living facilities partners with Zurich for workers’ compensation, GL, and property coverage. The chain participates in a risk-engineering program targeting falls, resident handling, and staff safety.

When a severe staff injury occurs while assisting a resident, the facility reports the workers’ compensation claim via Zurich’s workers’ compensation claims number (e.g., 1-800-695-6575 in the North Central region) and uses webclaims.zurichna.com as outlined in program materials. Zurich’s claims and risk-engineering teams collaborate with the West Virginia provider to investigate and implement ergonomic improvements, lift-equipment upgrades, and staff training.

Testimonials

“Our West Virginia senior-care organization values Zurich’s ability to combine broad coverage, risk-engineering, and strong claims support.”

“Working with Zurich North America, including contacts like Keith Daly via us.claims@zurichna.com and vendor-management staff at 847-413-5018, has helped our West Virginia leadership manage complex senior-care risk.”

Key Contact

Zurich North America – West Virginia

Role: global commercial carrier providing senior-care-related property, casualty, and workers’ compensation solutions for West Virginia organizations.

Main site: https://www.zurichna.com/.

Corporate address: Zurich North America, 1299 Zurich Way, Schaumburg, IL 60196-1056.

Phones:

1-800-382-2150 – Zurich customer-support number for general inquiries.

1-800-987-3373 – key claims-inquiry number for multiple Zurich programs, including some used in West Virginia.

Additional claims numbers for GL, auto, and regional workers’ compensation are listed in Zurich’s claims-office directory.

Your listing contact: 847-413-5018 – Claims Vendor Management Group number.

Key email: us.claims@zurichna.com – Zurich U.S. claims email from your listing.

Contact (listing): Keith Daly.

Final Thoughts

For West Virginia senior-care ecosystems, Zurich North America offers comprehensive commercial programs backed by specialized claims and risk-engineering teams. When West Virginia providers and brokers coordinate with Zurich and contacts like Keith Daly, they can align coverage and loss-control with the realities of senior-care operations.

Markel – West Virginia