Zurich North America – Healthcare and Senior-Care Insurance Partner Supporting Aging-Services Organizations
Supporting Senior-Care Ecosystems Directly Through Healthcare Primary Policies and Aging-Services Programs
Zurich North America is one of the largest providers of insurance solutions to businesses and individuals and operates a dedicated healthcare practice that includes senior-care exposures. Its healthcare-insurance solutions address facility risk, clinical exposures, and cybersecurity for hospitals, health systems, and healthcare facilities, including aging-services and long-term-care operations. Zurich’s upgraded Healthcare Primary policy combines professional-liability, general-liability, and crisis-management coverage for medical facilities, supporting organizations that care for seniors across multiple settings.
Who Is Zurich NA in Healthcare and Senior-Care Risk?
Zurich’s healthcare-organization insurance can be tailored to address professional-liability exposures arising from patient injuries caused by medical acts or omissions, and general-liability exposures from facility operations such as bodily injury and property damage. Crisis-management components reimburse expense for disinfection events, evacuation events, and public-relations and legal expenses associated with workplace-violence incidents.
Zurich has also supported aging-services programs in collaboration with brokers, with eligible classes including skilled-nursing facilities, assisted-living residences, independent-living units, and other aging-services organizations. Combined with Zurich’s broader life-sciences and healthcare offerings, this makes the company a key risk-transfer partner for senior-care ecosystems.
Why Senior-Care Ecosystems Need Zurich NA
Senior-care ecosystems rely on Zurich when:
They operate healthcare and aging-services facilities needing integrated professional and general-liability coverage.
They face crisis-management exposures, including infection-control and evacuation events.
They value a large, multi-line insurer with healthcare-specific expertise.
That makes standardized incident, claims, and crisis-event data crucial for Zurich’s underwriting and risk-management support.
Case Study
A not-for-profit system operates skilled nursing, assisted-living, and outpatient clinics and uses Zurich’s healthcare-primary policy. Zurich requests multi-year claims histories, facility-level exposure data, and details on infection-control and evacuation planning. The system implements Caring Data to capture falls, pressure injuries, infection events, and crisis incidents in a unified taxonomy. Zurich uses the structured reports to refine limits and crisis-management endorsements, while the system gains clearer insight into severity drivers and improvement opportunities.
Testimonials
“Our Zurich team told us the standardized Caring Data reports gave them a much sharper view of both clinical and crisis-management risk.”
“We now see how better incident data supports more confident program design with Zurich.”
Key Contact
Zurich North America
Role: multi-line insurer providing healthcare-organization and aging-services insurance, including integrated professional, general, and crisis-management coverage.
Website:
https://www.zurichna.com/
Address (listing):
1299 Zurich Way, Schaumburg, IL 60196
Phone (claims vendor management group): 847-413-5018
Email (claims): us.claims@zurichna.com
Contact (listing): Keith Daly
Final Thoughts
Senior-care ecosystems benefit when insurers like Zurich provide flexible healthcare and aging-services programs that combine clinical, facility, and crisis-management coverage. Caring Data enhances this value by supplying standardized incident and crisis-event information that improves underwriting, claims, and risk-management collaboration.
Markel – Healthcare & Care-Organisation Insurance – United States/International