Chubb – Global Specialty Carrier Supporting Senior-Care Facilities and Healthcare Organizations

Supporting Senior-Care Ecosystems Through Senior-Care Facility Programs and Healthcare Risk Management

Chubb is a global provider of commercial and personal property and casualty insurance, including specialized solutions for healthcare organizations and senior-care facilities. Its Long Term Care Facilities and Senior Care Facilities programs provide insurance coverage for senior-care facilities, including assisted-living facilities, through “A”-rated capacity and dedicated healthcare risk-management resources. Chubb’s healthcare teams, including senior leadership such as Diane Doherty and other healthcare risk-management contacts, focus specifically on healthcare and senior-care liability exposures.

Who Is Chubb in Healthcare and Senior-Care Risk?

Chubb’s Long Term Care Facilities insurance and Senior Care Facilities offerings provide coverage for senior-care facilities, including assisted-living and related operations, serving both for-profit and non-profit entities. These programs can encompass professional liability, general liability, property, auto, and umbrella coverages, supported by underwriting, claims, and risk-management teams dedicated to healthcare.

Chubb’s healthcare risk-management leadership includes roles such as Senior Vice President, Healthcare Risk Management and Vice President/Assistant Vice President Healthcare Risk Management, with contacts listed for senior-care and healthcare organization programs. This structure demonstrates a concentrated focus on helping senior-care facilities manage complex clinical and premises-liability exposures.

Why Senior-Care Ecosystems Need Chubb

Senior-care ecosystems rely on Chubb when:

• Senior-care facilities require a global, financially strong carrier with specialized senior-care facility programs.
• Operators value robust healthcare risk-management support alongside tailored liability and property coverage.
• Brokers look for a senior-care partner capable of handling larger or multi-state senior-living portfolios.

Standardized incident and claims data—tracking resident falls, medication errors, abuse/neglect allegations, elopements, infections, regulatory events, and property incidents—supports Chubb’s ability to underwrite senior-care facilities accurately and to focus risk-management efforts. When facilities collect this data in structured formats and share de-identified aggregates, Chubb can better benchmark risk, refine pricing, and prioritize risk-control initiatives for senior-care clients.

Case Study

A national senior-care organization operates assisted-living, memory-care, and skilled-nursing units across multiple states. The organization partners with Chubb’s Senior Care Facilities and Long Term Care programs for professional and general liability, property, and umbrella coverage. Chubb’s healthcare risk-management team, led by senior healthcare leaders, requests structured incident data to complement traditional claims information.

The operator implements Caring Data, standardizing incident reporting for falls, medication events, infections, abuse/neglect claims, elopements, and property incidents across all communities. Each incident is coded by type, severity, root cause, and location. De-identified aggregate data is shared with Chubb’s healthcare underwriting and risk-management teams.

Chubb uses these structured datasets to identify facilities with outlier incident rates, analyze root-cause trends, and collaborate with the organization on targeted initiatives such as enhanced staff training, environmental modifications, and clinical-practice changes. Coverage structures and risk-management resources are aligned more closely with observed risk, and the operator tracks improvements in both safety metrics and insurance performance.

Testimonials

“Our Chubb healthcare contacts told us the Caring Data reports gave them the detailed insight they needed to differentiate risk across our senior-care facilities.”

“With standardized incident and claims data, we’ve been able to work with Chubb to refine our senior-care coverage program and focus risk-management resources where they have the most impact.”

Key Contact

Chubb

Role: global property and casualty insurer providing Long Term Care Facilities and Senior Care Facilities insurance programs with dedicated healthcare risk-management resources.

Website:
https://www.chubb.com/

Address (listing):
550 Madison Avenue, New York, NY 10022

Phones (listing): 1-800-777-2131 (customer service); 646-265-7634 / 212-703-7120 – Diane Doherty (healthcare risk-management leadership reference)

Emails (listing): Diane.Doherty@chubb.com; GlobalVendorManagement@chubb.com

Contact (listing): Diane Doherty

Final Thoughts

Senior-care ecosystems benefit when global carriers like Chubb offer dedicated senior-care facility programs backed by specialized healthcare risk-management teams. Chubb’s focus on long-term-care and senior-care facilities provides robust capacity and expertise for complex senior-care portfolios. Caring Data enhances this partnership by supplying structured incident and claims information that drives data-driven underwriting and targeted safety initiatives across senior-care organizations.