Glatfelter Healthcare – MGA/Program Manager for Hospice, Homecare, Assisted-Living, and Senior-Living Communities Serving Rhode Island
Supporting Rhode Island Senior-Care Ecosystems Through Dedicated Senior-Living and Healthcare Programs
Glatfelter Healthcare is the hospice, home healthcare, and senior-living insurance-program division of Glatfelter Insurance Group. It “serves as a source of confidence for more than 3,700 hospices, home healthcare agencies and senior living facilities across the United States,” providing specialized programs and risk-management support. For Rhode Island, Glatfelter Healthcare Products functions as an MGA/program manager and broker for senior-living and healthcare facilities.
Who is Glatfelter Healthcare in Rhode Island Senior-Care Risk?
Glatfelter’s Senior Living Program flyer highlights an A.M. Best “A (Excellent) XV” rated carrier and notes that underwriting, risk-control, and claims teams specialize in Senior Living Healthcare. Coverages available in the “full commercial package” include Healthcare Professional Liability, General Liability, Property, Earthquake and Flood, Crime, Commercial Auto (owned and hired/non-owned), Sexual Abuse Liability (subject to loss-control review), Excess Liability, and Volunteer Accident coverage.
The broader Glatfelter Healthcare page states that the division offers specialized coverages for “Hospice, Homecare Agencies, Assisted Living Facilities and Senior Living Communities” and that its team includes healthcare professionals and veteran caretakers. It emphasizes its close connection to the National Hospice and Palliative Care Association and its mission to protect caregivers and organizations delivering frontline care.
Why Rhode Island Senior-Care Ecosystems Need Glatfelter Healthcare Products
Rhode Island senior-care ecosystems rely on Glatfelter when:
- Hospices, home-healthcare agencies, assisted-living facilities, and senior-living communities want a purpose-built program with senior-living-specialized underwriting and claims.
- Operators seek a full commercial-lines package (PL, GL, property, auto, abuse, excess) under a single senior-living program.
- Providers value an MGA whose team understands hospice and senior-care operations from lived experience.
Glatfelter requests complete submissions including its healthcare supplemental application, ACORD forms, statement of values, five years of currently-valued loss runs, current financials, and state inspections, sent to submissions@glatfelterhealthcare.com. Standardized incident and claims data—falls, pressure injuries, infections, medication errors, abuse/neglect allegations, auto incidents, hospice-care events—help Glatfelter’s underwriting and risk-control teams understand Rhode Island risk and provide tailored recommendations. When Rhode Island providers use Caring Data and include de-identified state-tagged aggregates with their submissions, Glatfelter can better calibrate deductibles, limits, and loss-control priorities.
Case Study (Rhode Island Focus)
A Rhode Island organization operates a hospice program, a home-health agency, and a small assisted-living community and insures through Glatfelter’s Senior Living and Healthcare packages. Loss runs show falls in assisted living, hospice-related allegations, and auto incidents in home-health.
Glatfelter and the broker encourage the organization to improve incident classification. The provider implements Caring Data across Rhode Island operations, tagging incidents (falls, medication errors, hospice symptom-management issues, auto events, abuse allegations) with standardized categories, severity, and root cause. De-identified Rhode Island summaries accompany the next submission to submissions@glatfelterhealthcare.com. Glatfelter uses this structured data to identify particular units and routes with elevated risk, recommend targeted fall-prevention, driving protocols, and hospice-documentation enhancements, and structure deductibles and limits that match the Rhode Island exposure.
Testimonials
“Our Glatfelter Healthcare underwriter said the Caring Data summaries for our Rhode Island hospice, home-health, and assisted-living operations helped them see exactly where we needed support.”
“With standardized incident and claims data, we’ve been able to work with Glatfelter to refine our package coverage and focus risk-management on the Rhode Island programs that matter most.”
Key Contact
Glatfelter Healthcare Products (MGA/Broker) – Rhode Island
Role: MGA/program manager and brokerage division of Glatfelter Insurance Group, providing hospice, home-health, assisted-living, and senior-living insurance programs for Rhode Island organizations.
Key pages:
- Glatfelter Healthcare overview (hospice, homecare, senior living)
- Senior Living Program flyer (coverages and submission requirements)
- Main group site: https://www.glatfelter.com/
- Healthcare program site: https://www.glatfelterhealthcare.com
Address (listing):
100 Highland Drive, Suite 300, Chalfont, PA 18914 (corporate listing; healthcare division HQ at 183 Leader Heights Road, York, PA 17402)
- Phone (listing): 1-800-233-1957
- Email (listing): info@glatfelterbrokerage.com
- Contact (listing): John Watkins
Final Thoughts
Rhode Island senior-care ecosystems benefit when MGA/program managers like Glatfelter Healthcare offer integrated, senior-living-specific packages backed by underwriting, risk-control, and claims teams steeped in hospice and senior-care operations. Caring Data provides the detailed incident evidence needed to make those programs truly responsive to Rhode Island providers.
HUB International (Broker) – Healthcare & Senior Living – Rhode Island