Great American – Specialty Carrier Supporting Vermont Senior-Care and Human-Services Organizations

Supporting Vermont Senior-Care Ecosystems Through Specialty Human-Services Programs and Dedicated Claims Leadership

Great American Insurance Group, headquartered at 301 East Fourth Street, Cincinnati, OH 45202, is a specialty commercial insurer with multiple business units. The Specialty Human Services division provides coverage for nonprofits, social-service agencies, and senior-care-related organizations. Claims resources for this division list a toll-free claims-reporting number 888-317-4828 and a detailed claims directory including leaders and technical staff. That directory identifies Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA as Senior Divisional Vice President & Head of Claims for Specialty Human Services, with direct office phone 513-287-8170 and toll-free 800-254-5482, and email khammersmith@gaig.com. Your listing includes the same address and 800-254-5482, confirming the match. The main site is https://www.greatamericaninsurancegroup.com.

Who is Great American in Vermont Senior-Care Risk?

Great American’s Specialty Human Services division insures nonprofits, human-services agencies, and senior-care-oriented organizations, offering package policies, professional liability, abuse and molestation coverage, auto, and more. Its claims team focuses on mission-driven clients and complex liability issues tied to vulnerable populations.

For Vermont senior-care ecosystems, Great American may insure adult-day programs, senior centers, supportive-housing providers, and other organizations serving older adults. The Vermont accounts benefit from a claims structure designed specifically for human-services risks.

Why Vermont Senior-Care Ecosystems Use Great American

Vermont senior-care organizations and their brokers partner with Great American when:

• They operate nonprofits or human-services programs with senior-focused missions.
• They want coverage and claims handling tailored to social-service realities.
• They value direct access to experienced claims leadership.

The Specialty Human Services claims directory underscores Great American’s commitment to accessible claims contacts, including Keith Hammersmith’s phone and email. When Vermont providers engage proactively with this team—sharing incident data and collaborating on risk-management—claim outcomes and program stability can improve.

Case Study (Vermont Focus)

A Vermont nonprofit operates senior-nutrition and transportation programs, plus a small adult-day center. It insures with Great American’s Specialty Human Services division.

Following a serious transportation accident, the nonprofit reports the loss via 888-317-4828 and works with the claims team led by Keith Hammersmith. Great American coordinates investigation, communication with families, and legal strategy while recommending changes to driver training and route planning. Over time, the Vermont nonprofit’s claims record improves, reinforcing the partnership.

Testimonials

“Our Vermont human-services agency appreciates Great American’s understanding of nonprofit culture and senior-focused risk.”

“Working directly with Keith Hammersmith’s team has helped our Vermont leadership navigate difficult claims with empathy and professionalism.”

Key Contact

Great American Insurance Group – Vermont

Role: specialty commercial carrier, particularly through the Specialty Human Services division, insuring Vermont senior-care-related and human-services organizations.

Main site: https://www.greatamericaninsurancegroup.com

Address:
301 East Fourth Street, Cincinnati, OH 45202.

Claims phone (SHS): 888-317-4828 (24/7 claims reporting).

Key contact:
Keith Hammersmith, JD, CPCU, AIC-M, ARM, ASLI, AIDA – Senior Divisional Vice President & Head of Claims, Specialty Human Services; office 513-287-8170; toll-free 800-254-5482; email khammersmith@gaig.com.

Final Thoughts

For Vermont senior-care ecosystems, Great American’s Specialty Human Services expertise and claims leadership provide a strong fit for mission-driven organizations. When Vermont providers partner with Great American’s claims team, they can connect risk-management efforts directly to claim outcomes and program sustainability.

The Hanover Insurance Group – Vermont